Bill's Restaurant — Restaurant in Rostraver Township

They have excellent ice cream and food, but it's handled by inept teenagers. If you don't mind repeating your order a few times, and sometimes getting the wrong order, you're still in for amazing food and ice cream. It's a summer go-to spot for sure. I recommend the deluxe banana split.

As to the service, last I was there I ordered a banana split and they made me a banana milkshake and was upset when I told them I ordered a banana split. Not surprised because the girl that took my order couldn't have been older than 16 and it was probably her first job or even day. Not mad, but this is par for the course. They made my order right at the...

Bottom line... I'm not a soft served ice cream fan. So, I got the banana split.

Welp. Three big dollops of soft serve. My fault for thinking they'd use chocolate, vanilla, and strawberry hard ice cream like every other split I've ever had. I'm older so I've had a bunch of them.

They do advertise Hershey's ice cream on the windows (cuz their website is broken)... Not homemade.... But that's not worthy of the split, I suppose.

Very friendly staff in a dated place (but not really in a bad way).

If soft serve, or a few flavors of Hershey's that you can get at a grocery store, are your things... Then great...

I can understand servers/cashiers becoming stressed when busy, but with that said, I think a certain level of customer service should still be expected. The last few times we have dined here, the friendly, warm, and professional service you should expect has gone out the window. The younger servers are not inviting at all and make you feel like an inconvenience. The prices have also increased so much so that it would cost you the same to go to a proper sit down, full service restaurant. We appreciate small businesses and the struggle to stay open nowadays, but service should not be lacking for what...