Ground & Pound Coffee — Restaurant in Roswell

Cool little coffee shop with an industrial feel and a great vibe. Love that they had a live band on a Sunday afternoon and I was told that starting in January it will be a weekly Sunday thing.

They have an interesting menu with a few different items; a honey latte, which is a latte with honey, a flaming mocha, which is a mocha with cayenne, and a flu shot, which is the honey latte with cayenne. I love a drink with a kick so I went for a small flaming mocha. It had a good kick of cayenne, but I found the mocha itself rather weak and watery.

My disappointment with Ground & Pound is that no matter what size beverage you order, it’s only one shot of espresso in the drink. I went with a small because I enjoy a strong coffee flavor, and I figure, why pay $.95 more for extra milk to water it down. In the small that I ordered, the coffee/mocha flavor was weak and watery. I can’t imagine how minimal the flavor would have been with the addition of more milk. I plan to give them another try because of all the five star reviews, and the place seems to have potential. I’m hoping today my coffee was...

The products here are ok but the manager or owner or whoever was RUDE and talked down to me because I looked like I wouldn’t spend enough money. They will profile you and not treat you with respect or even give you the chance to place an order without affronting you. Not coming back!

Content in response to Owner’s reply: I take no personal issue with the two-drink minimum. That is a business decision by your team to ensure acceptable profits. The issue is the way you communicated that. There were no signs or other messages visible to me, a very observant person, to inform me of this rule. This rule was not enforced last time I attended comedy night. The way I see it, you looked at me and saw someone who you thought wouldn’t spend enough money (profiling) and interrupted me to threaten enforcement of this rule. If you treated all other customers the way you treated me, folks would be running out the door and it would be a failure. In conclusion, it’s definitely acceptable to have rules for patrons at these events, but that’s not a license to rudely threaten...

I don’t know how they do it...

It’s just two them, Curtis and Sophia, and they are excellent — whether it be exceptional customer service, or crafting exquisite beverages. They have since expanded their food menu as well, and I am currently taking bites of a delicious breakfast sandwich that Sophia whipped up for me, and sipping on a Cool Sophia.

I love this place, and have been a loyal customer since I first stepped into their old location, on Spalding Drive, on December of 2018 — and placed my first order, a 16 oz matcha latte.

When I went in to order today, it was extremely busy. However, instead of being overwhelmingly frustrated with the surge of customers pouring in, they were pumped. Excited. In their element, and proud owners who were doing what they love. I was even asked about my recent injury, and was let known that my order was being prepared — this type of courtesy makes you feel like an individual, not just a number in line.

Check this place out. You can order anything and fall in...