Most places can have an off day, and I am a bit conflicted when I write this review because I thought the food was good here. However, our experience pretty much ruined our meal and our first impression of the place.

When we first arrived, dirty dishes were piled everywhere, which I assumed was because the place was extremely busy prior to our arrival. However, those dishes stayed on the tables throughout our meal there.

We were asked to move tables halfway through our meal because a large party was arriving, and they wanted the whole section, including our table of 2.

The biggest issue, though, was a flying cockroach flew from somewhere off the wall or the secondary door, which was not used and hit my spouse in the face. The employee who later identified herself as the manager casually stomped on it and said, "Oh, they tend to get in after a heavy rain," with initially very little sympathy to the situation. I could believe that they could get in after rain as the floor looked clean. It was more the lack of compassion at what just occurred.

It wasn't until I asked to speak to the owner or manager that she identified herself as such and apologized. She, at that point, was trying to make it right. However, another employee came up and said in a very disrespectful tone, "What do you want us to do about it?" Um, hello, she was hit in the face by a roach at your restaurant.

The manager was trying to take care of the situation at the time, and that employee didn't help the situation. That same employee walked away and then shortly came back interfering in the conversation again and stated, "I am the owner's daughter." As if she was trying to assert her authority. The way she was saying things came across as disrespectful. We expected to be treated with sympathy and respect, and she was lacking both of those things. Just because you are the owner's daughter doesn't mean you can treat customers any particular way.

I will give credit to the manager at the end for trying to do the right thing. That is the reason for 2 stars and not 1, but it should not have taken me having to ask for a manager or owner to get the situation resolved.

It is unfortunate as we liked the food enough to give this place another try, but the experience makes us question whether we will ever do so.