Arby's — Restaurant in Round Rock

Update:

Came back. Guess I thought it might have been improved. A pound beef and cheddar the size of what used to be a regular roast beef bun wise. No way that’s a pound of meet and no extra sauces like I asked for. They need to close this place it’s relatively new but they have NEVER cared.

The manager was very sweet to me, but also explain to me that a lot of what they order is not the same product anymore even though they order it the same. I’ll probably won’t go to Arby’s in this “market” anymore because it’s just not the same beef and cheddar cheese. Doesn’t even taste the same.

I just had a beef and cheddar Pound sandwich in Kentucky twice when I was home a couple couple months ago it was on the right size bun for a pound of meat It was supposed to be on the cheese didn’t taste like somebody had taken a block of cheddar cheese and try to melt it on top of the roast beef they had to be piled so high on such a small bun Get your fist around it and cheese was funny taste. The sweet manager offered to make it right and I will take it up with her up on it, but it’s just not the same product and the nut and the the same sandwich and the same taste anymore.

Tune pretty bad sandwiches through drive-through today when I called to complain about the beef and cheddar she said they had just changed the cheddar so maybe the cheddar cheese was just bad I couldn’t tell if the roast beef was old or the cheese was old or what was all put the sandwich just didn’t taste right so I didn’t finish it so I decided to eat my market fresh and said and that one wasn’t fresh either the stores too new to be so crappy with food quality. I was excited when it was built but this is the third time I’ve gotten...

For the prime location this place is, this was thee worst Arby's I've been to in Texas! First, the black guy that was on the mic for the drive thru greeted me with "Go 'head" instead of what I'm sure is a customary "welcome to Arby's...." (he said the same thing to the customer behind me as well). He needs to be fired asap! So I went inside to use the bathroom. It was barely noon and the bathroom was filthy and out of paper towels! And the over weight manager needs to be fired and immediately replaced right along with him! For 1. Her uniform shirt did not fit and her stomach was showing! Her attitude was nasty and unpleasant. Told her about the bathroom paper towel situation and she scoffed and said "we'll take care of it". Then there's the food. The burger patty was warm at best for the fact I had to wait for big miss attitude to make it herself and the fries were old.. and again it's barely noon and I was the only customer inside so it wasn't exactly busy. I don't know who owns this franchise but if they want it to make the money that location can, they better look into new and better employees!

From the previous reviews, that the owner or whoever doesn't even give a damn about their establishment! They just post to add your comments to their website as if that's going to lead to some action?? As if mine and other posts before mine weren't descriptive enough to take some action?!?!

If you read this post, just find a diff Arby's to go to! Don't waste your time...

This is my 8th state I've lived in and this Arby's is by far the worst Arby's I've ever seen by a mile it's unreal. Everytime I've come here I've immediately regretted the decision even as I went today I was worried as I pulled up because who knows what annoyance will occur this time, I can officially say this will be my last time ever going to this Arby's I've been told everything here from "sorry we can't take your order were only taking door dash orders" to me ordering in the drive through and then being told to come inside and grab it that's assuming you're lucky enough to place the order and even then you'll get your order back missing ingredients and when you ask oh hey you forgot this they hit you with the Ole "oh we're out" then why on earth would you let me place the order to begin with or let's play the fun game of coming during the day and nobody helping you just a ghost town they should change their motto from "we have the meats" to "we only serve disappointment and that's if we serve you at all" God I only hope that one day Arby's pulls the plug on this location and somebody else buys this location. *I don't blame the workers I'm sure they're just as disappointed and...