Subway — Restaurant in Round Rock

POST THE CORRECT HOURS ON YOUR DOOR. I arrived at 8:45pm. There was a long line and I thought I'd go pick up ice cream next door at HEB and come back. I saw on the door that the closing time was 10pm. The paper that said their updated closing time was 9:30pm was off to the side. I figured I was fine since I'd be back before either time. I came back at 9:08 pm. The door opened but the staff said they closed at 9PM. I pointed to their door saying that wasn't the time posted. I literally drove out there just for the sandwich. How much does it cost to print one page and tape to your door? Less than what I wasted in gas I'm sure. It sucks this is the closet subway to me. It is the worst location I've been to. Customer service is terrible. The last five times I've been there, there was a snarky little boy making the sandwiches, ZERO customer service skills. He snapped at you every time he talked. Didn't smile. I was thinking of stopping coming to this location just because of him. Now this. I'm...

Somebody seriously needs to get this place in order every time I come inside this store it’s the worst customer experience ever. Today came in at 6pm to order to sandwiches and the young kids working have no bread. How do you not have bread ready at 6pm? They said it would take 20 minutes to cool down after coming off the oven and suggested I go to another subway. Why should I have to go to another subway for your laziness? They have 2 employees just sitting on the table doing nothing and after waiting 20 minutes the bread still wasn’t ready. I had to ring the bell and literally yell for them to just make a sandwich. If you really hate your job that much and don’t want to work you shouldn’t be there. I’m contacting corporate and finding out who manages this place cause it’s been like this for so long. They hire little kids that do nothing but lounge around and have attitude from the minute you step inside. Have no reason why this place is still running like this. Totally...

I got no greeting coming into store. The guy had no customers and was not helpful with my pickup order on Sunday 11/27/22 either. My sandwich was just thrown into a smaller bag and than put into a large carry out bag. The small 6 inch sandwich was not held together and was a mess. I got my drink and grabbed my own bag of chips and left. The lack of customer service effort and inability to put together a sandwich is not that young man's talented arena. Perhaps some extra training for him or find another job more suited for what you can better produce and like as well. Goodluck.. to you. And the store for having qualified individuals. As a consumer we pay a lot for the sandwich to begin with. At least the sandwich should be put together properly and have appeal to...