I purchased a box of pork bun from this restaurant Rowland Heights location (it named Sunny Dumpling House/XG Restaurant/Lee's Bao zi). I randomly ate one bun and noticed there was something textured like “eggshell,” but I didn’t take it seriously and swallowed them in. After that, I had a second bun, felt the same texture, and swallowed. Until I bit a hard piece, I thought was a rock and spat it out. What I found was a piece of broken glass and it was bitten into two pieces.
After a while, I felt some discomfort in my throat so I asked my husband to take me to urgent care. The doctor ordered a neck x-ray and told me if she found something unusual, she would call me.
When I back home, she called me and asked me to go Emergency directly. I was sent into the emergency room because of abnormal results and foreign body in the throat.
After examinations, I did upper GI endoscopy(EGD) to make sure there was nothing scratch or cut my throat, esophagus, and stomach. Fortunately, I was the lucky one, but the recovery after the procedure (under anesthesia) was very painful and took many days to get well. I am safe and recovered now.
Please avoid this restaurant. They’re not responsible for their food. They told me they checked the kitchen there was no way to let pieces of glass into the bun. However, one staff said maybe it’s the glass bottle of fermented bean curd because the lid is always tied so they will hit the lid to let air get into the bottle.
The owner and manager of the restaurant still refuse to admit this matter is their responsibility. Does it mean they don’t need to take any responsibility for taking out food? Very disappointed. My husband and I purchased buns for many years, but won’t go to this restaurant for any...
Read moreThe food was good, but the service was extremely poor. As a Chinese person, I have to admit that some Chinese stores offer very poor service. I politely and kindly asked if they could help me separate my order into two different boxes. The lady responded that she could provide extra boxes but could not help put the food into them. I explained that I was taking the food to my friend immediately and asked again if she could assist. She replied that they usually don’t do that because of the number of customers, even though there were hardly any people there (it was just us). She added that I should feel lucky she even provided extra boxes. What a ridiculous...
Read moreI was craving fresh baked buns, but when I got to the store, I found out they had been made earlier in the day and left sitting out in styrofoam containers. Looking back, I should have realized something was off—the lights weren’t fully on and the front displays were dark. Honestly, I don’t know how a place like this gets a passing grade, since food should be stored at proper cool temperatures if it isn’t...
Read more