Renew Coffee — Restaurant in Royse City

This was our first time coming to Renew Coffee, as we like to support local businesses and try different coffee shops around the area.

The atmosphere was great. You can tell a lot of love and work went into getting the details right on the interior of the shop. The decor was nice and there was a decent amount of seating for patrons to wait, or enjoy their coffee.

Customer service… Blake (one of the owners) was working when we visited. He introduced himself and was super friendly and welcoming. From my understanding, Blake and his wife are the owners and she had been working a lot all week, so Blake was working by himself on the morning when we visited. As a new business and with two owners working and pouring their love and soul into their business, I understand there are going to be some kinks and issues to iron out. Since Blake was the only one working, it meant he was taking orders AND making each drink. When we arrived there was one gentlemen waiting on a couple of drinks and we placed our order next. I expected to possibly wait about 5-10 minutes for our drinks.

We waited for about 20 minutes, as it got busy and Blake had to take several orders for maybe 3 separate couples, before going back to making drinks. Then somehow in the queue of drinks, the people that ordered behind us (about 5 minutes after us) had one of their drinks ready before ours, and their name was called and the drink placed on the counter. We were patient and understanding and just waited for ours to be made.

I understand it’s a new coffee shop and it takes a little time to get things well-oiled and running smooth. My only suggestion would be for at least two people (both owners) to be working so someone can take orders while the other makes drinks, and then both of them can make drinks when all the orders are taken. That, or hire additional help to make drinks and take orders. It would dramatically speed up the process and reduce the long wait times for customers.

Even after waiting approx. 20 minutes for two iced drinks, our coffees were really good! The taste was great and we agreed that we wanted to return to try some of their other drinks and flavors. It’s a 5 out of 5 for the coffee and atmosphere, as well as for the friendliness from Blake! Our one small complaint was the wait time and drink preparation process.

I would recommend that you go check out Renew Coffee and give them a chance! Just be patient and bear with them, and be prepared for a little bit of a wait, if there are people...

I’m going to be generous, as this is a new business. The interior is finished out fairly nicely. Unfortunately, that’s the most positive thing I can say for our first visit. We waited in a short line that took almost 15 minutes for the three orders in front of us to be taken. The ordering process was not completely an easy process, as there was confusion and we both had to repeat our orders. Then there was the wait on our drinks and pastry. If there had been a longer line, we would have probably left, as the service was just so slow. Maybe the owners were just not well prepared for the opening,. We will try it again later on to see if maybe they have figured it all out. The latte was good…so...

Cool coffee shop and vibes. Any mixed drinks are sickingly sweet. The first visit I ordered a matcha latte, thinking it would just be plain (no added sweetener) but it came with loads of syrup 🫠 definitely wish the barista would have asked me. Now I know. Also the barista who was there last time I visited had a cup of ice sitting on the counter that she was using to pick up ice with her fingers and put it in her mouth and didn’t wash her hands in between doing this and...