Mountain Mike's Pizza — Restaurant in Sacramento

Seriously - DON'T GO HERE. And definitely DON'T ORDER ONLINE through Yelp. They do NOT honor the Yelp Eat24 orders or coupons.

The "Manager" said Eat24 has a "glitch" and they refused to honor my online Eat24 purchase. I went through the entire purchase process on Eat24, called to check my order status, only to discover that they were holding my order hostage! These clowns at Arena Mountain Mike's only gave me two options - pay more (screw your coupon!) or cancel my family's dinner tonight (screw your family!).

I don't patronize terrible service like this, so we were forced to cancel our order and scrambled to make other plans. The only reason I made my order in the first place was because of their BOGO coupon as advertised on Yelp. The kicker? I made this same order a week ago with no problems whatsoever. On a whim, the manager tonight simply decided to be a total d*ck and sacrifice all our future business over a measly $10. Wow, that's amazingly short-sighted of them.

Clearly this Mountain Mike's doesn't want my family's or any of my friends' business - and it's now obvious that they are deceptive, incompetent, and arrogant to their customers - they advertise deals on Yelp, are Eat24 partners, allow you to complete the entire order AND PAY online through the Yelp app, and only AFTER all that do these Mountain Mike's #SSclowns tell you and your family to get FCKD. No more, Mountain Mike's. Your pizza is delicious, but your service sucks so hard that you lost my business.

Arena Mountain Mike's = BAIT &...

I dont even wana give this place a 1 star tryig to feed us under cooked Pizza asked staff to refund me my money for the whole pizza i gave back to them, had me wait for an hour and a half till the manger Shyam Gadhia to return from a delivery run since no one else was running the place as I was waiting I watch the staff add new salad lettuce and poured the old welted lettuce on top. finally when Shyam Gadhia finally arrived which was an hour to closing and I've been there since 7pm comes in and we started explaining what happen I was irritated and wanted a full refund for wasting my time and money by this time Shyam Gadhia started raising his dam voice towards me and literally tried to PULL a pizza box out of my mom's hands !! and still didn't give me a refund only offered his business card and stated once I calim down to give him a call when it was him who was the one raising his voice then had the never to turn off the lights on us when the place closes at 10 so we still had a few mins, i've been calling the corporate office and left several messages and still no return call this happen at 2069 Arena ...

Ordered online for pickup. Estimated pickup time was 35 minutes. Came to the store 30 minutes later and then waited another 40 minutes. A total wait time of an 1:10 for pickup. If the online pickup time was listed at an hour, I would have waited at home until it was time. Or if they had at least told me when I arrived that it would be another 40 minutes (meaning they wouldn't even start making my order until after I sat for 20 minutes) I would have cancelled my order. But they did not give me this courtesy. They said "it'll be right out" knowing full well that it would not.

When I finally did get my medium 1-topping pizza and mozzarella sticks (a relatively small order), the mozzarella sticks were cold, like they made them when I ordered, then left them to sit for an hour until my pizza was made.

There were several other people sitting and waiting at the same time. Everyone else also complained about wait times more than twice what they were told. Not an isolated indecent.

I will never return...