The Line — Restaurant in Sacramento

This place is right outside of Sac State and the food on campus is kind of atrocious: Chando’s, Panda Express, outdated mediocre chains like TOGO’s & Baja Fresh, and multiple Starbucks… it’s quite sad.

But this place is quite a gem to be able to have multiple restaurants operate in one kitchen. It’s kind of obscure and easy to miss and you have to park in the street because the lots are for delivery drivers only.

A star is being taken away because all ordering is done online. I’m not very tech savvy and I like to pay for food by walking up and just paying cash… but you can’t do that here ¯(ツ)/¯. Along with the lack of a push/email/ or text notification about when the food is ready to be picked up and standing in the hot sun was sort of bad for a pale person like me…

For the food I ordered a Nash + Proper (med+) Chicken Sandwich & an Okie Dokies cheeseburger and both were delicious! I will be back to try out the other restaurants for Japanese food, sushi, or a Cubano sandwich. It’s a pretty neat concept and I hope there are more locations like this but with better parking & an option to walk up to order with cash...

Food maybe was good, but was too cold to properly assess. I was not asked for delivery address on order, only billing address - my mistake for not double checking. I realized after 15 minutes qnd called, and Lana (service rep) told me that she would cancel order and to reorder, so I did. Called again after placing the order, and she told me that she moved items over to new order and doordash would pick up to new address. Ended up being delivered to original address. When I called back to ask to speak to a manager (the two orders = 250 bucks), Lana raised her voice and told me I didn't allow her to finish her explanation, then hung up on me. HORRIBLE customer service. Will not...

The atmosphere of this place is my style of eatery. There are lots of places to sit with a different vibe in each area. I think it needs an activity in that big empty space like a horseshoe pit. Each dish is minimum $20 and there are many options of things to eat. Too many options for a phone-only menu. I wish they would've offered an actual menu, but everything is ordered over the phone. So if you don't have a cell, don't go there. We also received our meals at different times. By the time our last person was served her food, the first person served was just finishing her meal. I would definitely recommend this place as a good place for a big group to gather or an...