Chipotle Mexican Grill — Restaurant in Sadsbury Township

My wife really likes Chipotle’s and this was our first time coming to this location. The folks waiting on us were polite and took care of our requests and food was ok, some of the items asked for were very small portions.

My biggest grief with this location is that when my wife & I go over to fountain drink dispenser, there is a young man setting & leaning all over one of the tables who appeared to be totally passed out or asleep.

Sounds of ice dispenser and customers walking around didn’t affect this person at all. At a closer look, this young man was an employee, I’m assuming he was off duty, but yet sprawled out across the table totally out!

Every customer who came in while my wife & I were dining inside noticed and looked at this employee.

One would think maybe this employee got off duty and is awaiting a ride, but one would think sleeping across the table while waiting, isn’t the right thing to do.

I was about to go up to counter and say something to employees since this young man was sleeping at an area out of site from counter.

But prior to getting up, one of the employees from the counter came over to get a drink and noticed this situation. But yet didn’t say anything to the sleeping employee.

My wife overheard the counter employee tell one of the customers asking about the sleeping young man, yeah….today was that employee’s first day on the job!

After witnessing this and seeing no staff address the issue, not sure we’ll be returning any time soon when employees are permitted to just sleep across the tables, it’s really not a good impression to put upon...

Got off work and wanted Chipotle for dinner. Arrived around 7 PM to an empty restaurant, and someone was already cleaning the grill even though they close at 10 PM. After a solid 10-minute wait, an employee finally decided to get off their phone and take my order.

First thing I noticed: the food looked like it had been there since breakfast. At 7 PM, and no rice? The white rice was mushy and at the bottom, while the brown rice looked like it had been on a world tour, picking up every food item on the way. The chicken was Sahara-dry, the Al Pastor was a ghost, carnitas were jerky, and barbacoa was practically glued to the pan. The fajitas? Slimier than a used car salesman.

The pinto beans were dried out, and the black beans were just water. The salsa bar was a crime scene: dried cheese, salsa spills everywhere. I asked for sour cream, not a mystery mix. The guacamole? Might as well sell avocados because these chunks were practically whole fruits.

And the price? $28 for a subpar bowl and chips that seemed like they were leftover from last month. $28 for meh food? I'd rather go to Taco Bell and still have money left for dessert. If you're looking to spend your hard-earned money, steer clear of this Chipotle. Trust me, your wallet and taste buds...

We stopped by this Chipotle at 9:15 PM, well before the posted 10:00 PM closing time. When we walked in—along with another couple—the woman working the front gave us a disgusted look, like we were an inconvenience just for showing up. Without saying a word, she slowly looked up, then turned around and walked away.

The food was already packed up, nothing was being served, and it was obvious the staff had mentally checked out for the night. As both couples decided to leave, we were hit with a rude, condescending “Have a great night” and smirks from the crew—just to drive the message home that we weren’t welcome.

This isn’t the first time this has happened at this location. We’ve come in well before closing on other occasions, only to find everything already cleaned up: no drinks refilled, chips empty, and employees who clearly don’t care to serve customers past a certain hour—even if it’s still open.

If this store isn’t going to honor their posted hours, then they should update them—or better yet, train their staff to treat every customer with basic respect until the actual...