Verizon — Local services in Sadsbury Township

Went to this location as new customers. Told us to get 2 phones that we really didn't want bc we could come back to trade in. FF to yesterday. We go in to get them, they had someone come from another store w the other phones for us, ran paperwork, signed, etc. Then said something was glitch so we had a "help ticket". Got an email later saying 2 new lines were opened so we go back at 1pm, doors locked, no one in the store, no answer. It took going to another store for him to say that instead of checking a credit line FIRST, they just opened them so now the lines are in limbo. So we left with no phones, no tablet & anger. Now we have to take more of our time to call help & ask them why we have lines open for no reason. Thanks for wasting 4 hrs of our time. Corporate will be reimbursing us, u can believe that. NEVER AGAIN. how about u do the job right the 1st time? We are disappointed in verizon to...

I had such a wonderful and seamless experience at the Gap store working with Alex. I needed to not only switch from another carrier, but also switch from a business plan to my own plan AND upgrade my phone. I was able to easily make an appointment for the time I wanted. Alex assisted me in every aspect of the transaction, from the transfer from my previous carrier to getting my new phone set up on my plan. He patiently and kindly answered all of my questions that come with upgrading to a new phone with new features. Other customers did come in while he was working with me, but he either got them taken care of, or was up front about expected wait times. I left the store 100% up and running, but I know if I need anything, I can go back and still receive exceptional service. Definitely put Alex in charge of training new hires because he was such a pleasure...

I have had Verizon for years and I have went to many Verizon stores for upgrades etc. usually leaving disappointed and this location is by far the best !!! A gentleman named Freddie helped my husband and I. From the moment we walked in until we left he was very professional, knowledgeable and helpful with all of our questions as we upgraded our phone and purchased accessories. He made the whole process quick and easy! The store was clean and the other employee working was friendly as well. We could not be happier or more thankful with our experience! Thank you Freddie for all of your help! If you need anything for your Verizon plan, drive to the store in Gap and go see Freddie! He’s the best! Thank you and we...