Burger King — Restaurant in Saint Albans Town

What a bogus trip to burger king! The only place my family will eat a fastfood burger and the service was friggin JOKE!!! I don't know if the kid was being funny or what the deal was. Messed our drinks up. Yuep that simple, except he was an absolute douch canoe about it. Making the remark that "well you can just open them and smell them".... Sure we can, except them lil dots on the top are to be pressed down by YOU so we don't have to do the sniff test. Not to mention there wasn't supposed to be ice in any of them!! Nobody in the car wanted dr pepper but everyone in the car got it! And the 4 year old got a full on Coke. The hard part for me is that I speak clear English I spoke loud enough and my receipt relayed everything I asked for, but he couldn't read it off the screen in front of him!?!?! Kills me because he took our order to!! And the attitude to follow was absolutely unacceptable, NOBODY in my vehicle was rude to him in any way. I made the single statement that I was disappointed with our order. The food won't be what kills this chain, it's gonna be the terrible service that loses it for burger king in my opinion after my visit. I gave my review a 5 star so it could be seen and not...

There were only four cars in the drive thru and we ordered one meal and a chicken sandwich but the line took forever. When we finally got to the window, we were told to pull over to the front because they still needed to broil the impossible burger patty and it would take a while. No big deal. We pulled around and waited. And waited. And waited. By the time our food came out, the burger was still cold, the fries were room temperature and the chicken sandwich was the worst I have ever had in my life. Not only was it cold, but it was like biting into a rubber chicken. The pickles were white for some reason and there was a ridiculous amount of sauce on both sides of the bun (maybe to compensate for the dry dog chew texture of the chicken). The only reason I’m giving two stars is because 2/3 of the people we interacted with were polite. If I wasn’t so tight on time I would have gone inside and asked...

My wife, daughter and myself went to BK at about 8:00 p.m 4/12/21. Even though the manager and other employees were definitely trying. The food was a little below par. What was truly upsetting, were the actions,vocabulary and blatant disrespect of a larger employee working at the time. I am unaware of his name. While we were at the drive through, and the window was closed, we could clearly hear this employee.Without repeating things he said. He was yelling at the manager AND other employees and actually verbally attacking them and aggressively confronting them! I...would have fired him on the spot. Have done so many times. I commend the manager who I believe was trying to hold things together for the time being. She may have resolved the matter at a later time. There were approximately 8 + cars in line the whole time we were present. I hope this matter is looked...