The Club at Breakers — Restaurant in Saint Ignace

As hotel guests, we walked in, the hostess Edith said it would be a 30min wait. We didn’t mind if there was a wait bc we had plan to sit on the beach in the meantime. After an hour, I called bc I had not gotten a text. Edith was very frazzled and all over the place but she also seemed like she was being stretched thin and doing the best she could. While on the phone with me trying to verify if there was a spot, she was venting about various things going on. She then asked for us to come to the hostess stand. We go inside and Edith acknowledges my party and I but then didn’t seat us right away. We stood there for a few minutes and witness another hostess (didn’t catch her name but she was an Asian woman) clearly not communicating and working together. One would cross a name off without sitting that party while another crossed a name off and called. After waiting for a bit, I walked in-front of the hostess stand to ensure that we would not be skipped. Edith sat us outside which was what we had wanted. After we were seated, we went completely ignored for 20 mins to the point where we had multiple staff members walk right past us and not even stop to ask if we had been taken care of. While sitting there, we witnessed Edith and the other hostess get into a heated exchange when the one hostess told Edith who was clearing a table that her to go order was ready. Edith responded that she was busy and the two went back and forth fighting with one another right in front of us and the rest of the outside dinners. It was extremely uncomfortable. Still being ignored at this point, we asked 2 waitresses to see who was going to serve us, each of them had no idea so we weren’t confident in anyone coming anytime soon. We gave ourselves a few more minutes and decided if nobody came we would walk out. A few minutes later, a waiter approaches a 2 person table behind us that had just been seated 5 minutes ago. Based on our looks of shock and frustration, the guest was nice enough to ask the waitress to serve us and the waiter said out-loud “there’s a rotation so I can’t help you.” Not sure how this restaurant works but normally waitresses have zones that they cover which could be 4-5 tables. This restaurant had the most dysfunctional staff I had ever seen. Honestly, 3 different waitresses were working in the same area of 4 tables….made zero sense. The server we finally got clearly was thrown our table but we went it because it had now been waiting 1.5 hours since we put our name down and hunger was setting in. Helpful ordering tips: 1. Don’t waste $14 on the espresso martini. It comes in what felt like a sample plastic cup, barely tasted like any alcohol and would be comparable to a bland mocha. 2. If you order the crab cakes, they are decent but definitely on the smaller side. Food is very average. 3. If you order off the menu and someone gets a pizza which we were told the tickets go in differently than the restaurant, pizza will be sitting there and like ours be cold! Overall, this was by far the WORST experience I have had with a restaurants wait staff. Not one staff member took any sort of accountability for their horrible and unprofessional attitudes. Whenever asked anything, we never heard anyone say “I’m sorry let me get this sorted out for you and I will be right back” it was always an idk or not my problem attitude. Or, they would blame someone else and take the opportunity to keep complaining about how busy they were. Clearly, there’s a lack of management and accountability. I have never witnessed staff venting to customers about other employees, making negative comments out loud, fighting with each other, etc. they were a bunch of chickens running around with their heads cut off. Be prepared if you decide to check this place out. Also, near the end of dinner to make matters worse, I pulled this black curly hair out from underneath the ice in my water cup that I just finished and well none of us have black curly hair….lets just say I couldn’t wait to leave! Very unfortunate experience because the view outside is...

Took a day trip to Mackinac Island and I didn't want to stay on the actual island for fear of well...being too GD overall white. St. Ignace offered everything I am comfortable with: quality without showy opulence, splurge within reason, and indulgence with safety in mind.

This is a review for The Club at Breakers, though. Phenomenal. Absolutely phenomenal. Friendly service without being overbearing in a tourist town. Hosting to the restaurant through the hotel if you aren't staying there isn't terribly cumbersome. And fine dining that is good, filling, and doesn't require haut or snoot.

So I can't say this is the most inventive and best food I have ever had, but I can say that I will go out of my way to eat here every time I am back in the area and would come back to the area knowing I could eat here and count on having this decent of a meal, drinks, service, and atmosphere at this price point. The food is fresh, the strawberry garnish in my drink was the size of a tomato, and it was delicious. Really, well worth when so much in a tourist town...

Food was mediocre but the portions were tiny for the price. Long wait (20+ minutes) for a table.

$9 for a small order of fries with Parmesan and you say they’re “truffle fries” and expect them to be a shareable? Entrees were marginally better but between 3 of us, 2 left hungry.

The worst part was the service - I get it, you’re busy. And short handed. And it’s a resort.

But when I have to come to the bar to ask for my soda to be refilled (because our server was too busy rolling silverware), or when the server is rude at best and I try to give her a benefit of a doubt, but she can’t even acknowledge us when we ask for things, let alone come check on our table, that’s an issue.

I get it, talent is hard to come by in this market, let alone St. Ignace. But for 3 people spending $140 on dinner, I’d hope you and your people would do better. I’m watching another server handle her table like a pro and our server can barely treat us like a guest.

We won’t come back, and will tell everyone we know...