Mama here with some addendums to my ten year old’s review below. I’m not saying don’t go here - I think it’s a super fun concept and adorable space. I am saying don’t go here with a ten year old who’s expecting donuts. They are much more like muffins or coffee cake than donuts. We got to try their ice cream at a neighborhood event and it was top notch so we’ll absolutely be back for that. Support queer and BIPOC owned business! And hooray for vegan options! But tricky when you have an idea of what a donut is and this isn’t it!
Now from the kid:
I had a horrible time here. These weren’t even real donuts. They were like muffins, but wet and the frosting was bad and I really did not enjoy my time there. It was a cute spot, but did not have real donuts. they didn’t even have a hole. It was like a hole on the bottom, but it didn’t go through to the top. My strongest complaint is that these weren’t even real donuts. I am never ever going there again. and actually, please listen. I think these are good donuts if you’ve never had a doughnut before and maybe if you’re vegan. which I am not. once again, strongest complaint weren’t real donuts. By...
Read moreEdited to update: owner got back to me within less than a day of me leaving this review claiming that they were locked out of their FB business platform. I'm skeptical, but at least they made it right. Running a small business isn't easy.
Sub-par customer service, sadly. Decided to try one from the vending machine and it gave me the wrong one (right next to the correct one). Figured I'd try once more with that one and it gave me a whole other doughnut.
I tried emailing the owner, but the email apparently isn't set up yet. Got in touch on Facebook and they replied quickly asking for information to make things right and issue me a refund. They never read that message and haven't read my follow up message. Also called once through there and through their phone number and left a message. The amount isn't much, but it was a bummer to have a quick response only to then be ignored four times since then. Feel free to reach out of you read your reviews and still want to make it right. You have all of my info in...
Read moreThis is frankly the best donut place in town. Hands down. I say this as someone who works for a different donut place in the cities. I love where I work and eat the donuts all the time, but visiting The Donut Trap was a special kind of joy. Delicious and huge, great variety, entertaining donut flavors and a great group of people that work there. I would recommend this place just for the way the business fosters community. They’ve clearly made it the priority. It’s wonderful. The phenomenal donuts are just a cherry on top!
If anyone is searching for cute date ideas this is a great...
Read more