Baskin-Robbins — Restaurant in Salem

Terrible experience, felt profiled for my appearance. My boyfriend and I ordered two, two scoop waffle cones, and while his was decently filled and looked like an ACTUAL ice cream cone, mine had two baby scoops sitting awkwardly in there like a duck wearing Man sized boots, but not so cute. Never in my life have I seen such a pathetic excuse for a waffle come. The little girl who had the audacity to desecrate the good name of ice cream also had the personality of a wet sponge and absolutely no Customer service skills. I was willing to chalk that up to having a bad day and forget and forgive and still tip, until she served me scoops of ice cream so tiny you would think that we were in the middle of some sort of post apocplyptic ice cream crisis and we were doomed to make what we had last until the Gods of frozen, creamy delicious goodness were to grace us with their gift after sacrificing 1000 virgins. All in all I was severly disappointed with the overall service, and would give half a Star rating,...

The ice cream cake I ordered for my son's birthday looked awesome and tasted amazing. Each Oreo had a different flavor that I picked out. It was like getting a mini scoop of goodness on top the ice cream cake itself :) They did a great job. The lady customized it exactly the way I asked and she was very friendly. Would recommend letting it sit out then putting it back in the freezer for a while before serving to...

I have been supporting this locally owned location for a while now. Has been great. Lately I have noticed very small scoops. I would rather the price go up a little bit then for them to give you what seems a half a scoop. They also charge for writing on cakes when you go in there to purchase, which I don’t agree with considering the cost...