Elderberry's Salem — Restaurant in Salem

I’ve always wanted to try. There are some things that could make this a 5 star experience.

First things first, a smoothie and a wrap cost me over $20 and that was with a tip. Without the tip is was $17 and change. That is very expensive. The smoothie was pretty basic, it didn’t have that veggie taste I’m used too. And maybe it’s the smoothie I got but it was really sweet and it was hard to know if it was a healthy smoothie vs. sugar loaded because there are no calories listed.

They appear to be a ‘health food place’. They sell salads, soups, wraps, and smoothie bowls. But there are zero calories for any item. That’s a no no for me as I am currently tracking my calories. I feel like they should take the time to figure out the calorie counts for what they make. That can be done for free on myfitnesspal by creating your own recipe.

My wrap was actually good and very fresh. I wouldn’t mind trying other wraps here but again, because I am on a strict diet, I need to know the calories. Maybe it’s 400 calories and maybe it’s 800? There is no telling so I wouldn’t recommend it as a regular spot for people on specialized diets.

Lastly, the cashier was nice but she wasn’t really helpful or engaging and it was my first time there. Friendlier cashiers and listing calories at a minimum would result in a higher...

Heard this place was great, and busy. I decided to go early. The internet said they opened at 10. The door says they open at ten. At 10:15, I arrived to find staff inside but the doors locked. No explanation was given. Gesturing to the folks inside didn't work as they did everything possible to look another direction. Honestly, if you're not open because you're waiting on something or someone or for any other reason, I get it. But when you advertise that you're open and folks are inside, it seems like basic decency to at least give an answer to those standing at the door as to why. Or acknowledge them. Or any of the other folks we saw that the staff ignored also....

Frustrating customer service at best. No one was willing to help me out. I out in Elderberry Salem on Google it said order from.website I did that and somehow it auto directed me to the roanoke location. I show up to get my items from the sal location and they don't have tue order I look and show them and it shows the roanoke location. They basically looked at me like tough luck. Didn't offer to lake ot for me.or call the other location just left it. I had to order another wrap and pay for it and then obviously paid for one I didn't get. Small business fights for every sale but clearly customers don't matter to...