Romano's Pizzeria — Restaurant in Salem

I saw that this place had Sheppards Pie and that sounded yummy... they also had Mac & Cheese Bites,which have been my new favorite appetizer lately. So I called in the order. I was told it would be 20 min.i went to a store got myself some Arizona Arnold Palmer Iced Tea/Lemonade and went to pick up my food . It was ready when I got there I picked it up and went to the Hotel I'm staying at . Sat down at the provided table and set up my meal the Mac & Cheese Bites were nice and warm and fresh. The Sheppards Pie came with A nice big Garlic Bread Roll which was garlicky and buttery 🧈 and toasted perfectly. I then proceeded to open the container for the Sheppards Pie and it looked very good seemed to have a nice layer of nice cooked mashed potatoes 🥔. I popped open my Arnold Palmer and opened my plastic cutlery and dug into my Sheppards Pie. Here in lies my only problem as it contained what I derived to be all beef which makes it a Cottage Pie not a Sheppards Pie. Sheppards Pie is made with ground Lamb and Sirloin if it's made with ground beef it's a Cottage Pie. That being said this "Cottage"Pie was very good it had a very good flavor and the potatoes 🥔 were creamy and tasty on top it could have used some more veggies in it bit the taste of the gravy well made up for that. All and All I would most definitely order this meal again. As for the Mac & Cheese Bites were very tasty and cheesy. The crisp on them.was just right,as some places tend to over do it and just make them.way to crunchy. Over all.i was very happy with my meal purchase and like I said earlier I would definitely order...

Romano's was my go-to place because it was the closest until today. I would order from here twice a week and liked everything I got. Today, however, when taking a bite of my sandwich, I started to bleed. The bread was stale, stale enough to make me bleed. I brushed it off to be a one-time thing, told my partner to just call and get the money for my sandwich back, and I would make myself something else.

To my surprise, my partner came back and told me that we HAD to bring it back because there was NO WAY it was stale. I was confused. I didn't think Romano's pizza would be the type of place to act like this. We have never asked for our money back, we have never complained. So I called. I could not get a sentence out without the manager interrupting me. Kept talking over me and would not listen. She must be having a bad day and projecting it onto others; as someone who has worked in a pizzeria before, I know well that even bread that comes in fresh CAN BE STALE. Bread can get stale the first time it bakes. So, I asked for the owner's last name and was told I didn't need it. THIS WAS A RED FLAGGGGGG. and oh boy, was I right. There is a reason they won't give you his last name; it's so you don't google him and see who we are giving our money to.

Food is basic on any day, and you can find much better at the same price at Suppas or Salem House of Pizza - Support local businesses with honest...

I have read some of the reviews and would like to point out a couple things. Someone said they ordered from a different place because they called for 15 min. And it was busy and not going to them anymore? That's because they are the busiest place and of course there phone is busy, every one wants there food. Also if you get your food a little late it's because they are so slammed with orders that they can't get them out fast enough. World doesn't revolve around you, other people called before you and it's coming. Hour late or more, food is still always hot and delicious. Rude employees? No one is ever rude to a employee. It's just a rude customer that had a bad day and had to take it out on a pizza place. Everyone is polite and friendly and will make sure you leave happy and full. This is the most busiest pizza place in the state and if they seem to be short with there answers it's because they need to rush to please everyone. Great food. Great employees. Great price. More for you money. Don't listen to these "rude" people. This is the best place to eat and you...