Taco Bell — Restaurant in Salem

Oh, what sorcery befalls us at the Taco Bell in Salem, Massachusetts! Upon approaching this seemingly innocuous purveyor of pseudo-Mexican delights, little did I suspect that I was about to embark on a journey through a temporal vortex of slow-motion absurdity!

Let me set the scene: I arrived at the drive-thru, innocently craving a Crunchwrap Supreme and some cinnamon twists. But as I entered the line of cars, I could feel the air grow heavy with supernatural slowness. Nay, this was not a mere fast-food establishment; this was the domain of Slothopotamus, the dawdling deity of delay!

The employees at this Taco Bell must surely have been under the thrall of this strange and mysterious force. For they moved with a languor that would make a sloth from Zootopia appear as swift as an Olympic sprinter in comparison. I half-expected the employee at the window to greet me with a slow, deliberate "Heeeeeelllooooooo," as if channeling the spirit of Flash the Sloth himself.

I began to wonder if perhaps I had been transported to a parallel dimension, where the very laws of physics were governed by lethargy. Time itself seemed to crawl by, as if burdened by the weight of a thousand overstuffed burritos. My beard grew to Gandalfian proportions as I waited, and still, no sign of my order.

It was at this point that I began to ponder the existential questions that arose from my predicament. Why are we here? What is the meaning of life? And most importantly, would I ever taste the sweet, sweet glory of my Crunchwrap Supreme?

Finally, after what felt like several geological epochs had passed, my order arrived. The food itself was satisfactory, but by that point, I had aged so significantly that my teeth could no longer handle the mighty crunch of the Crunchwrap.

So, if you find yourself in Salem, Massachusetts, with a hankering for some Taco Bell, I beseech you: beware the drive-thru of sloth-like sorcery! For in this place, time itself bends to the whims of the eternal tortoise, and you may find yourself a prisoner of the...

We ordered food thru the app. Went inside and waited over 20mins. Finally someone came out and asked us what we were there for. Told them a mobile order. The guy grabbed the bag that had been sitting on their shelf and handed it to us. Ok whatever we waited longer than needed, no problem. But, we always check our order. That's when we noticed we were missing my meal (chicken chelupas) and my husband's new cheesy street steak chalupas. Instead, they put in 2 extra cinnamon twist!?!?!? 😯Really?! So we asked. They are out of chalupas. Ok, why not say something when handing us our order. No they were expecting we would leave and find this out when we got home. So they were like you can get something else now. So I asked for a chicken burrito instead and the employee said that is more expensive. Wait what? I already paid in the app, I can't get refunded and you are complaining about me going over cost for asking for 1 chicken burrito instead of 2 chicken chalupas. Finally a manager came over and the employee explained to him what was happening. He finally said ok I'll make a burrito with the same filling as the chalupa was supposed to have. Great thank you

While this was happening another customer was having an issue and he asked for a refund bc they didn't have what he ordered in-store on the order screens. They didn't refund him the entire amount? And they were still discussing when we left.

Final thoughts....don't go here. Make them go out of business so something else can...

So I went in to order food and eat there, I walk in there's a line of customers no cashier after about 5 mins the manager comes out and mind you she's on FaceTime with someone while talking orders then after taking orders she went back into the office, I got 2 quesadillas and 2 fiesta potatoes that's it and I was waiting for about 20 mins. While waiting I watched 2 whole grub hub drivers come and go and the drive thru getting waited on while everyone in the dining room was waiting. Another customer comes in for his online order and they forgot something he said something and she walked away no even listening. All the employees in the kitchen are being loud and yelling out swear words,(it's the manager swearing like a sailor, multiple customers are Appalled) don't know what happened to this location but EVERYONE working here is ridiculous and unprofessional. When I finally got my food the manager was called out again to take orders and she was literally yelling on her phone again.... If I didn't already pay and wait 20 mins I would have just got my refund. .. If I could give this a 0 star i would. WILL NEVER RETURN TO THIS LOCATION! I believe the rude swearing managers name was Brittany O as thats what my receipt said. She should not be a manager at all I've worked in fast food for years and this is by far the worst service...