Benny's Bakery — Restaurant in Saline

Very bad customer service experience this week. We ordered 60 cookies by providing a copy of last years receipt. Upon picking up the cookie, they were incorrect. I was CASUALLY told to come back the next day and they would be fixed which was not an option. After several times going back and forth being told that I was not recalling last years order correct (despite showing an Instagram post of the cookies last year), a discount was provided. Long story short, the discount stated was not the discount later provided, we were blamed for providing the receipt and not an image of what we wanted, they claimed the person who provided the discount quote was out of the country, they blamed me for making an order on a busy day despite me sitting down and waiting to talk with someone in charge who never came out to speak with me personally, etc. LOTS of excuses. As a weekly visitor with my toddler, I will take my bulk orders and other business to another bakery after this...

Recently found out about this place as we are newer to the area, it's true the pretzels are amazing! If you want to make sure you have them on Saturday, call during the week and pre-order. I noticed someone in a prior review said they couldn't get through, I've called a couple times and got through no problem. This is not a mus and fuss place, which fits it. Everything is really delicious and the breadsticks are amazing they are those pretzels that are shaped like pretzels not like pretzel sticks. And they make sandwiches with them..yum!! Line out the door last time we were there, but...

Amazing!! We walked in and they immediately greeted us so happily!! They were so nice and informative!! Their cream cheese danish was incredible, and there cinnamon rolls were fresh and light! Their chocolate glazed dough out was so moist and delicious😋😋😋 most doughnuts are dry but these were so good and moist!! I bit into my treat was transported instantly into heaven!! The atmosphere was friendly and fun!! The prices were great(we got four items for $4.40!!) We placed an order for a pick up of their pretzels and got 16 for $16!! They were so helpful and nice!! Five stars a...