The Brick Room — Restaurant in Salisbury

The owner has chosen to disengage in community Mediation to resolve a dispute centering on a bouncer having becoming assaultive towards a customer -presumably due to personal bias of an employee. A prior Google review was left when the customer's attempt to resolve the concern by face to face meeting w/the owner failed to resolve the issue. The owner pressured the customer to remove the review & was offered Community Mediation by the customer. The owner further initiated having the customer "flagged" at Brew River & thus banned from 3 other areas establishments. The owner attended one mediation session & agreed to speak to the general manager of Brew River to have the custoner "unflagged" if the customer removed the review. The customer removed the Google review, but was not unflagged. The owner failed to show up for a 2nd scheduled mediation & has now declined the process altogether - resulting in a re-posting of a review here to provide feedback to the community about unfair, problematic &...

Went to the brick room tonight. Bartenders were great, drinks were great. We met a bunch of friends there and played Jenga to pass the time. After a few rounds, we decided to quit the game. Ten minutes after we were done playing the game, a guy claiming to be the owner came up to us and asked who lost at jenga. We all pointed to one friend. The owner said that we had to put the tower back together or else we faced a $5 fine. We all laughed as we thought it was a joke. The owner proceeded to kick us out, even though one of our friends started putting the tower back together. He then tried to fight the "loser" of the game. Really? Worst ownership ever. The bartenders even apologized for the owner and said this happens frequently. We will NEVER return, and we will be sure to tell all of our friends...

I went out to diner then decided to stop by The Brick Room to Smoke a Cigar and have a drink of Cognac ,that they were out of. I borrowed their torch as I had done before and I stand outside use and return it to bar immediately before sitting. I finished my cigar and drink, went to the men’s room. As I was about to get to my car a male staff member with a pony tail came running out and asked me did I take the torch. The torch was a large size that you would not put in you pocket unless you intended to. I told him I had placed it on the bar and I followed to show him where I had placed it. And that’s where he found it. It was very uncomfortable walking back in after he had ran out after me, since I seemed to be the only “ Black Person” in the place. I was not offered an apology or a thank...