I stopped by to grab a pound of Veranda and surprisingly left with a pound of Blonde Expresso! Unfortunately this location was out of Veranda but Damon took to the time at 9:31 PM to grind and brew me a sample taste of the Blonde Expresso without hesitation. I appreciate you going above and beyond to make sure my purchase was worth while for me. Considering I had never tried Blonde Expresso, it was shockingly good. Damon was patient and even took the time to grab a 2 step ladder to make sure there weren’t any Veranda pounds hiding behind other packages. Great service! Truly the example of customer service I would come to expect from Starbucks.
This coffee is meant to help me study for my GMAT test I’ll be taking in January. I know it’s just coffee but this means a lot considering what the coffee is going to help me do, which is get into graduate school. I have a new born and the time it would’ve taken to get to the nearest location means even more time away from my daughter. Being a father studying to get into graduate school and going to work full time keeps me away from her far too often, but it will pay off. Thank you for giving me that much more time with my daughter. Little things mean a lot, and this my good sir, was very nice of...
Read moreI stop here daily before work and never had an issue except for weekends. As a busy professional have a good tart to my morning is something I strive to achieve. This morning 9 ordered my c9ffee through the app and it wasnt ready when I arrived the food I ordered was there but the drink wasnt. I waited by the counter as a few other drinks were completed and placed out before I decided to ask. At no point did any of the baristas make any eye contact with me. When I was able to get someone's attention they looked at me as if I was interrupting them and before I could finish what I was saying one of the baristas inturupted me and said she was working on it and it would be out in somewhat of a rude manner. I waited another 10 minutes as she completed 3 other drinks before I asked to just cancel my order because I was late for work at this point. The Barista was obviously perturbed with my request and stated she had my drink in her hand and I could cancel my order or she could complete it right now. I dont know what happened to this location. I used to be treated well and feel very welcomed here. I guess its not the same...
Read moreJust attempted to get a matcha water (it's hot out and I wanted something cool and refreshing) and pumpkin loaf. The barista charged for a tea, then individual scoops of matcha. This led to the cost of the matcha water alone being nearly $10. I asked what the cost of each scoop of matcha was and she stated $1. I said that's four scoops plus water, right? So $4? She said no, it was a custom tea and the way she entered it was the only way I could get a matcha water. I then asked how many scoops of matcha were in the matcha latte. She stated three. At nearly $6 I felt it was a good compromise to get a matcha latte, but hold the water. She stated that water is not an ingredient in the matcha latte and the $10 charge is the only way she could serve me a matcha water. I've been to this location before for the same drink and the price has varied from $2 to $6, but $10 is a...
Read more