Access Key & Security — Local services in San Antonio

Another big bell-ring on a company who super impressed me with their product knowledge and customer service. I came to this store by way of needing a replacement key for my Kymco Like 200i. It has the type of key with teeth on both sides. The factory keys were flimsy and one broke off in the lock to the storage area under the seat a couple of days ago; this was a tragic story for another time. I met David who worked at Access. Within four sentences we were already joking. The sense of humor in this shop is definitely dry (with hints of oak and vanilla) which I like. I told him about the key breaking off. Without me asking he volunteered to help me with this problem also. He took my key and let me know it was indeed unusually shaped. This usually is what someone at any other store says before they hand it back and say, "go to the dealer," not David. After a couple of minutes he had a few different blanks he thought might work. He went outside with me in tow. He tried each key in the ignition and the ones that worked he tried in all the other locks, very thorough. After going back in to make the keys (I wanted two) he went out each time with the key he made and tried all the locks again. Very impressed. How many times have I bought keys that didn't work? A lot of times. Once we finished with all the new key business he went to his truck and got out a genius set of tools to try to get the little key out, nothing worked. Went back inside to pay and David kept searching for the right tool. His brain whirled to the right answer in the mental roladex. Soon after he used a very small drill bit to disengage the key and he pulled it from the lock. My bike was secure again and I had two solid keys with no more worry. And it cost less than a ticket with popcorn and a drink at the movies. The last time I went that is which was about 4 years ago. I will definitely be back. I will definitely tell others. I hope you all definitely do the same. Keep a good small business not only open with your business but they should be given a chance to thrive. Good job Access and...

I recently had the pleasure of visiting Access Key Shop located at 6644 San Pedro Ave in San Antonio, and I am thrilled to share my outstanding experience. In particular, I would like to commend the exceptional efforts of Brandon Denson, who went above and beyond in troubleshooting and creating a key for my 2000 Lexus RX300. Without a doubt, Brandon is a true prince among key makers.

After countless hours of scouring YouTube and the internet, attempting to solve my key duplication issue myself, I decided to turn to the professionals at Access Key. From the moment I walked through the door, I was greeted with warmth and professionalism. Brandon's friendly demeanor immediately put me at ease, and I knew I had come to the right place.

Brandon tackled my key problem with unwavering dedication, displaying an impressive level of expertise. Despite the complexity of the task, he skillfully resolved the issue, all while wearing a genuine smile on his face. His attention to detail and meticulous workmanship were truly commendable.

What also pleasantly surprised me was the reasonable rate charged by Access Key. They provided top-notch service without breaking the bank, which is something I greatly appreciated. It is rare to find such quality work at such fair prices.

To anyone in need of key-related services in San Antonio, I wholeheartedly recommend Access Key Shop. Their professionalism, expertise, and commitment to customer satisfaction are unmatched. And to Brandon, I extend my deepest gratitude for his outstanding work. His knowledge, skill, and friendly nature made my visit an absolute pleasure.

In conclusion, Access Key Shop and Brandon Denson deserve the highest praise. With their stellar service, reasonable rates, and exceptional expertise, they have gained a loyal customer in me. Keep up the fantastic work, Access Key, and best wishes to Brandon in all his...

I called this business, that is listed under locksmith, and talked to a nice helpful lady. I asked if they could make a key and how much it would cost. she asked if I could tell her brand of the lock, and proceeded to look up if they could make key, during the process, a man came on phone and simply said yes they could, that they can make all house keys, and said it wouldn't be more than maybe 3 dollars. my wife went to the business and was told they could not make the key, I called back to the business and asked to talk to the manager, apparently the man I talked to on the phone was the manager, i pointed out the problem I was having with the misinformation and the waste of fuel and time, he proceeded to blame me for the misunderstanding and then started cussing at me on the phone. he is also apparently the owner of the store. I would avoid this store, as they sell themselves as locksmiths but can't handle making of a schlage key, as well as the poor way this business is run, they also over charge on key prices as the location that we had the key made at was slightly more expensive to make the higher security key than the one this business charges for a simple house key to be made. save your self time and money, and attitude and visit another more...