Starbucks — Restaurant in San Antonio

I went in to get a short blonde roast with 1 packet of sugar. Simple enough. You don't have to make this coffe, simply pour it in a cup add a sugar packet and place the lid on it. I stood there for 10 minutes watching and waiting for someone to pour my coffee. After all employees were done making drinks and cleaning up I finally asked a young man working there if he could please pour me some coffee so I could leave. He was nice and proceeded to make my drink. After he's done a woman comes and takes the cup he poured and handed him a cup that had been sitting there and says that that is mine. She come to me and says it was "fresh" she just poured it!! Wow! The nerve. She did not just pour it! It was sitting there. After a lengthy debate I asked for the manager and she proceeded to tell me she was the manager!!! 😂 Wow! Miranda the "manager" at this Ft Sam location is rude and A liar. I will not be a patron for this establishment. There's plenty of other coffee shops with much better management who actually care about the goods they are serving /selling and more important how they interact with the patrons. I had also purchased a GC, but I will be...

We all know we only go to Starbucks and pay $9 for a cup of coffee just so we can have it made exactly how we want, that’s the point, right?. Well, recently the manager (Mirna) yelled at me so loudly you’d think I was one of her kids. And she also yelled out that her boss (Marjorie) told her that my drink defeats the purpose and they can no longer serve it to me. Whose purpose? I don’t know. What I do know, is that the manager should not be the one deciding what I drink, or how much sense it makes to her… because I’m the person paying for it and drinking it, not her. So, if your drink order does not suit the managers’ fancy, be ready to get yelled at and humiliated in front of the whole PX. The rest of the employees are always VERY POLITE AND AMAZING, I have no bones to pick with them, and by the way, they all got in trouble with the managers for making my drink, and I feel terrible for them, they were only doing their job. My advice: you can get better coffee, and pay less somewhere...

Pretty good Starbucks over all. Only thing is that sometimes the syrups they use for seasonal drinks like the apple crisp and peppermint mocha are expired and you can taste it, which isn’t the greatest. I assume that’s just due to them being on base they get deliveries of new supplies less often(?). I’m not an expert so I could be wrong but overall cool store. The staff is awesome, the manager always...