This place was recommended to me by my coworkers. Was really looking forward to having the quesabirria, but they were out. So I settled for the mini tacos. The food was delicious. it's too bad the service sucked! My husband had the parrilla flameada with flour tortillas. The waitress FORGOT to bring them. Her attention was solely with a table she was checking out. I patiently waited. I had to go to the counter and ask her for them . She still took her time going through each of her tickets. Meanwhile, my husband's food was getting cold. So I called another server and asked her, and at the same time, our server finally came over without the tortillas. I asked her if she was going to get the tortillas because my husband's food was getting cold. She then brought to MY attention how busy she was, and she waved her arms around the dining room to emphasize this. I said that she should've brought them when the food came out. She said it wasn't her fault the kitchen messed up. She walked away and still took her time bringing the tortillas. She was messing around with the hortacha dispenser. Said goodbye to other customers. When the tortillas were ready, she came over our table and, without any empathy, threw them on the other side of our table. I asked her if I could please speak to the manager or person in charge. She laughed and said there was NOBODY in charge. That they would be there tomorrow at 6 am. I didn't get her name, and everyone refused to give me her name. It's such a shame that this person works there. I only wish the owner knew how badly his customers are being treated. I will definitely not...
Read moreI had an incredible experience at this Mexican restaurant! The food was outstanding, especially the mini tacos which were incredibly delicious and made with fresh ingredients. Moreover, the customer service was top-notch!
However, I must share an incident I witnessed during my visit. Around 4:30 pm on a Saturday, I observed a disrespectful interaction between a patron and one of the servers. A woman, who appeared to be in her mid-40s or 50s, became incredibly rude and condescending towards the server because of a misunderstanding about the types of beans being served. She loudly exclaimed, "Doesn’t anyone speak English here?!" in a demeaning manner.
I was deeply appalled by her behavior and felt compelled to intervene. I approached her, paid for her meal, and politely reminded her that she was dining at a Mexican restaurant where both Spanish and English are spoken. Her response was dismissive and offensive, implying that my ethnicity influenced my actions. I simply wished her well and encouraged her to reflect on her behavior.
Despite this unfortunate incident, I highly recommend visiting this restaurant. The food is exceptional, and the staff deserve respect and courtesy. Remember, kindness and manners go a long way, even when addressing misunderstandings. Let's all strive to treat each other with dignity...
Read moreWe stopped by for lunch. There was a sign when you walk in, three tacos for xx.xx and another for two tacos and tea for xx.xx. We asked for one of each, but we're told its only for breakfast. 🙄 So we placed our orders, the waitress asked if we wanted tortillas, I asked if it was extra, she said no. So of course we wanted tortillas. The rice is different, it did have lentils, something different. Unfortunately I wasn't extremely impressed. It wasn't very hot, and there was a ton of cheese on my food. But when it came time to pay the waitress pulled out the credit charge machine and waited for us to sign. I felt obligated to tip, my friend did not, she signed her slip and handed it to the waitress, the waitress said, you only signed, my friend said, I know. Obviously the waitress was not happy. We asked for bags each for our leftovers, she huffed at the request. When I later looked at my receipt I noticed a service fee, that was not on the charge slip, she never mentioned the charge. I doubt we will go back, we'll head...
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