Whataburger — Restaurant in San Antonio

Fast service didn't have to wait long at all maybe 10 mins wait time if that clean restrooms friendly workers and good food i had the garden salad with grilled chicken breast and balsamic vingerette and all the veggies in my salad were crisp and fresh the chicken was cooked well my chicken wasn't under cooked like some of their salads have in various whataburgers the tea was freshly made which i had overall great experience :) Went back to whataburger to try their breakfast and this gentlemen named ryan their manager for the day shift greeted us he was so polite when he took our order then as we were about to sit down the table was dirty he took time from his other duties to come and clean the table for us there was a little lady named lanette she came and offered us sauces and jellies she was so polite to and had a huge smile on her face the food was hot and fresh i had the spicy strawberry chicken biscuit it was so hot i had to juggle it the taste was different i never had spicy strawberry jelly but it was good i enjoyed it but the spicy part creeps up on you lol so be carfeul if you don't like real spicy stuff the restrooms were clean when i went you could smell the cleaners so you could tell they were freshly cleaned i forgot to mention i didn't get my order of hashbrowns ryan came back and asked if i needed anything else and i told him hashbrowns he came back with two orders of hot hashbrowns and joked with me about them forgetting the hashbrowns during my whole visit ryan kept coming back to see if everything was good and to see if i needed anything while he was mopping the floor and cleaning tables i will be back to this whataburger for sure if any tourists for the san antonio alamo area want a good bite to eat and a friendly smile come this location you won't be sorry if i could give them 10...

This What-A-Burger is not a credit to the chains name. Every single time I have eaten here, my order is completely wrong and the fries are either stale or so overcooked I could use them in a game of darts. And last time I ate at this location, I was served bad beef and got extremely sick. I notified corporate and the store manager called and just asked "did you go to the doctor?" I said I couldnt afford a doctor, but had food poisoning before in my life and I knew what it felt like. She said "Then we cant help you" and hung up. I wasnt asking for some massive amount of money or anything really... I wanted an apology and maybe a replacement of the food. Nothing. Nothing but complete disregard for the customers safety. I have spoken to numerous people who have all eaten there and they all get sick more often than not at this location. Avoid this location at all costs. Theres another location just a mile heading east on Military. Way better service and accuracy, PLUS they pay attention to the expiration...

This is a good location. My food for served faster here than at other locations I frequent. The general manager was out front welcoming patrons as they walked in with an assertive yet warm greeting. He was very aware of everyone's presence & anticipated people's needs despite sitting at a table conferring with another manager all the while. I was impressed with this. Not that what-a-burger managers aren't that attentive in general because I have found they are but this guy was so friendly, at first I was wracking my brain to think, "does this guy know me from somewhere? I can't remember his name. Where on earth did I meet him?" Then I realized, no, that's just a very friendly manager. He didn't phone it in though. Beyond that, the food service was prompt. My order was fresh and correct. The restaurant was clean. When I was done eating, the manager even opened the door for me when I went to the restroom! 5⭐experience at this what-a-burger. I...