Del Taco — Restaurant in San Clemente

I entered the store around 5:35 to 5:40 and approached the counter. There was only one customer seated in the dining area at the time eating his meal. The drive through had very few cars. I was on my way to LAX from a friends house in San Diego. I had been driving for some time so I had to use the restroom before I purchased my meal. I stood and waited a good at least 5 minutes before some one came to the counter. I then asked for bathroom access. I came back and waited again at the counter. I counted 4 males and one female employee at this location. Again there was no one in the dining room and very few cars in the drive through and yet i waited and unusual amount of time. The gal that came to the counter was very polite and apologetic for the wait. I ordered my food and sat down in the dining room. That is when it all began. The fowl language coming from the kitchen was just ridiculous. I can not believe the lack of respect for customers. I thought is was on a construction site. Don't get me wrong I cuss but I know better in front of customers. The dining room was absolutely filthy as you can see from the 2 pictures. I frequent Del Taco's, I want to say 4 to 5 or more times a week. I am an outsides sales rep and enjoy the savings and the app. I again waited for a long period of time for my food, so much so that I sat there and thought this is very unlike a Del taco. Something was just not right. I finally got my food. I ate my burrito first. I then opened my flat bread chicken taco and found a large hair in it. I had a clear view of the kitchen and the 2 guys on the line both had rather long hair with no hats or coverings. I didn't approach the counter because of the fowl language and what seemed to be a very hostile kitchen. I just ate my quesadilla and left. I did dig my receipt out of the trash next to the drink bar because by this time I could not believe the quality of service coming out of this store. I have been to my share of Del Taco’s and this was by far the worse. The girl was the only saving grace. She seemed to be the only nice person, yet the other males where cussing at her.

I will continue to eat at Del Taco but will never step foot...

I know I know it’s fast food. Honestly the foods not to bad. It’s the wait for one that’s the issue. If it’s luch or dinner time be prepared to spend a while waiting in line. Especially the drive through. And always always check your orders here. I swear there is an issue almost ever time. Get home and either things are missing or the food isn’t right. Delux chili cheese fries have no sour cream or tomatoes. Open your packaging and check. Can’t count how many times have gotten back down by Ralph’s off el Camino just to realize that my food is missing simple ingredients. Like avocado, cheese, rice etc. makes me so mad when I have to go all the way back and then the other food is cold and soggy by the time I get home to finally eat. Idk if it just this...

I tried to post a review once before and I don't know what went wrong? So I'll do it again. My review for Del Taco was simply this. If you don't have alot of time and you need to grab something good and you aren't thinking about burgers or sandwiches and you like "Tacos" even more "American style Tacos" like your mom would make you at home, with a crispy shell and seasoned ground beef and a generous helping of toppings, then Del Taco is a good choice. Hands down a good crispy ground beef taco with shredded lettuce plenty of cheese, sour cream, diced tomatoes and hot, medium or mild salsas to choose from. And there's a lot more to choose from on their menu. If you haven't been to a Del Taco before you need to check it out. Oh and their prices...