Seasurf Fish Co — Restaurant in San Clemente

Let me start by saying we are probably spoiled by the food (portions and quality) we get consistently get at fish shop in Encinitas and PB. We are staying up in Dana Point and rode bikes to San Clemente. Although in business for over 2 years we had never seen or tried it before. We were very excited with high hopes. I got the seafood soup and a salmon taco. My wife got the salmon plate. The salmon on the taco was less than a finger in width for most of it and maybe two fingers in some parts. It was thin, overcooked and dry.

My wife's salmon was the same way. The fish were either very small (trout size) or they split the filet down the middle to make it thinner.

The stew was 95 % potatoes and a few veggies. Maybe 1 hole medium shrimp chopped up. I didn't see or taste any other seafood. Again spoiled for what I get fresh in Mexico and from Fish Shop.

Would I eat here again? Maybe. For $34 (no drinks) it was pricy for what we got.

Now I may be a bit of a fish snob, we spend 4 months in Mexico and 3 months in CA a year. I mostly eat fish I catch. I may come back to try the ceviche on their happy hour special but that would probably be it. Leaving...

Horrible customer service. My family and I called on Thursday July 3 at 7:15 to try and place an order on the phone. The rude lady who answered the phone told us to order online or come in because she "couldnt place our order on the phone". I understood not being able to take the order over the phone if the online option was working properly, but when I went to order at 7:25, i went to put in my card info and it locked me out from ordering. I immediately called back and explained that it would not let me order online and it locked me out and the rudest lady who picked up the phone said "i told you to come in and order". If I was able to come in and order dont you think I would already? I have a baby at home who cannot be in the car and i needed help placing an order and the lady simply refused to help. I highly doubt her manager would get upset with her for helping a customer place an order because it was one minute past 7:30 and it locked us out. Anyways if you are reading this, TAKE YOUR BUSINESS ELSEWHERE The workers here clearly have no customer service...

Came here on Saturday afternoon 4/12, girl in the front taking orders was rude, looking at us and other customers with a blank stare if we asked about the menu as if we were just supposed to know everything. We never got our drinks and had to go back to the counter after waiting 10 minutes. Girl who brought us our food wasn’t any help either when we asked how do we get our drinks-she just said we need to go back up front. We went back the counter and had to explain that we bought our drinks and never got them to a different young lady, meanwhile the one that took our order was next to her and didn’t say a word, just acted like she couldn’t hear. It was our first time here. It wasn’t even busy.

This goes to show that even if the food is good the service is what really makes or breaks an experience for customers. It’s a shame employees like that...