Don Rios Mexican Food — Restaurant in San Diego

They truly earned a zero star rating. 1st time going to this restaurant. We will NOT be returning. The drive thru attendant (Angelica) was rude. Her demeanor was lazy and her customer service was lousy The food itself was extremely disappointing. The size of their burrito is a joke. These things were fake food…..play food SMALL. Like you guys shouldn’t even call it a burrito, your portions size is ridiculously under par. We ordered two burritos. A carne asada burrito and a mix burrito (only comes with beans and beef). I have children that only wanted beans and beef. I had to ask to make sure that was all the burrito came with. Angelica confirmed that the burrito consisted of only beans and beef. $26.17 cash because it will cost more if you use a card to pay. For two burritos that where the size of a regular size taco just wrapped in a flour tortilla. Prices are too high for such small portions. Not to mentioned that when we got home they gave us the wrong order! My kids did not eat the so-called mix burrito. The receipt said mix burrito but they gave us a shredded beef with veggies “burrito”. My children did not eat that “burrito”. I tried calling the number listed online but it is...

I don’t know where the minimal hate comes from but this place is such a fantastic standout from the many, MANY, quick-Mexican spots all around. I’ve gone there several times and have always had 8/10 food at MINIMUM. The tacos de cabeza? 9/10, so damn tender, great proportions, and tortillas that actually have flavor. The California burrito? You honestly have to try to mess it up but the carne asada these folks cook has a bit extra char (not burnt) on it that it adds a little extra textural experience! And unlike some places where it’s hit or miss with the fries, this spot has done them perfectly where they don’t taste or feel stale at all. And to my all-time favorite that keeps bringing me back- their Surf and Cali burrito! There’s maybe 10 or so items in my 30 years of life that I remember audibly saying, “GodddDAYUM that’s good,” and this is one of them! To go into detail would be to write a novel and I’m not trying to waste your time.

The people have always been nothing but friendly, they never come with an attitude, are always patient with my questions, and are okay with tossing you that extra cup of salsa (or 5) if you just ask nicely. I’m simply a fan of this place, and I think...

We're very disappointed today. We come here regularly. The food is hit or miss, sometimes bland, sometimes salty or cold but it's open late, so we return. But tonight we were given the wrong drive thru order. We got home, took bites, realized it was not our order, gagged a bit, called the restaurant and explained the situation, asked if it was okay to trash the burritos we had bitten into and could we come back to pick up our correct order? On the phone a man said 'okay' many times. So we drove back with two receipts in hand (our order receipt and the wrong one that came attached to the wrong order, all with timestamps - we got the order of the car ahead of us apparently.) I explained the situation to a different cashier and she just refused to make good on our order or to return our money. Even though the person on the phone said it was okay that we threw the burritos away. So instead of going home, fishing them out of the trash, and returning a third time, we decided to take a break from this place. I hope to forget about this soon, but damn, just shocked at how they screwed up multiple times and we were still out $25 and...