I ordered the chicken egg Fu Yung. The food had a good flavor, and it was a fairly generous portion. However, I could not find any chicken in the dish. When I mentioned it, the owner came and showed me a miniscule piece of chicken. I found no other chicken in the food. Not at all what I am accustomed to with this dish.
The only other comments I must make (with the hope that the management takes this to heart) is that the little restaurant is sorely lacking in visual appeal.
On the outside, the windows are cluttered and messy. A hand lettered sign announces that they are closed on Wednesdays. Step it up a bit and at least print this notice on the computer, then encase it in a clear sleeve. Make the outside of your restaurant appealing. I saw several people walk up, look at the menu, look at the restaurant, then walk away.
Additionally, the fold out menu displayed on the window is crooked. It is also placed where it is difficult to see, as one must bend over an outside table to see the menu. Might seem small, but to draw customers inside, they need to make the restaurant appealing from the sidewalk.
Inside, the plants are healthy and gorgeous. The tables and chairs are nice, and the art on the walls is lovely.
HOWEVER, they need to pay attention to visual details. There is a ragged rug on the floor near the drink machine. There was a huge plate of Bones left on a table the entire time I was there, and there was plenty of time to clear it. The area with supplies for drinks is very messy. It could be hidden from customers' view.
The newspapers are very messy in a heap. Again, details matter.
The glossy pictures of the foods they offer are ok, but not displayed nicely. They all need to come down, and be replaced in a neat and orderly manner. I suggest placing only a few, smaller versions of representative dishes, instead of the 40+ they have depicted.
I'm disappointed after having read other reviews that indicate very good food. Not sure I'll be back. Can my feel comfortable recommending this place, even though I...
Ā Ā Ā Read moreAccidentally ordered from here instead of the one in Mission Valley. (Yes I know my mistake-but to be fair it was in smaller print on the website). I called to cancel and got asked why I would order there if I didnāt want it there. I explained it was a mistake and was promptly told I couldnāt cancel and that I had to come up and get it. When I said I couldnāt they yelled at me. I ordered 2 egg foo young orders, pot stickers, chow mein, and wonton soup. I was told (angrily I might add) they could not resell the egg foo young so they couldnāt cancel any of the order and I HAD to come and get it because they made it. I told them I will not and hung up because driving up there isnāt an option. I understand not being able to cancel the egg foo young (cost of lesson learned) but not the rest of the order.
VERY poor customer service. Donāt call unless you want to be yelled at, especially if you...
Ā Ā Ā Read moreWow this place has good food but unfortunately they tried to cook us alive. Well it felt that way. The day I when I believe it was in the low 90s and there was no a/c we were expected to sit there eat our food and melt. I had made my peace with the fact that we could just sit and it there so we ate in my car. But I can back the nest day to order a cake a few doors down and noticed the door closed at the dragon Chinese restaurant. So I said no way. Why would they have their door closed it so hot. So I go after I went to the bakery just to see if they a/c way work and it was so cool and fresh in there. So in my head it was 1 of 2 things. They fixed they a/c over night or they were just being stingy with their a/c. Either way I am upset and will...
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