McDonald's — Restaurant in San Diego

The food is what you expect from a McDonald's. I decided to pull into this McDonald's due to it being close to the freeway as I was heading up north a bit and wanted to grab something to eat.

I told myself drive thru should be quick, but I was wrong. I spent 20mins in the drive thru. From waiting, to ordering to paying and grabbing my food. The whole process took way to long. And what threw off the workers was the drive thru being a slip drive thru. When the two lines merged it was confusing apparently. I let the driver on the right go ahead of me. But the cashier was confused when they pulled up as I could see the driver then them no we did not get that.

When I got to the cash she asked if the was mine and I said yes. I could see the food window was trying to give the car ahead of me my meal and they corrected them again. When I got to the window the worker was the most confused person in the world. She asked me If I got the coke with no ice. I said not I got a water, happy meal and 2 mc doubles. She then again asked me the coke with no ice? I told her no and tried showed her my receipt. She for the 3rd time I kid you not asked be about the coke. At that time I insisted she take and read my receipt.

Somehow this did not help her and she grabbed another worker. I am not sure if the lady was new or not. But the other worker seemed to be confused on what was happening as well. They eventually figured it out and was on my way after a 20mins detour.

If you pull up to this McDonald's and see a few cars in the drive thru just get off and go inside. Save...

There is a lot to unpack with this location. Let me start off by saying that it's in an industrial business area, so traffic isn't crazy as there are several other options for food. We have been going here for close to 7 years now and it has finally got to a point where there will no longer be another visit unless management and staffing is corrected.

My coworkers and I used to visit once or twice a week and would order our food using the mobile app. For whatever reason, it never failed that someone's order wouldn't be correct. It could be something as simple as adding sauce that wasn't supposed to be on the Big Mac. Maybe a cheese burger that came as a hamburger. In the past we would bring it to their attention and the item would be corrected. Now they get frustrated with you or just flat out tell you there is nothing that can be done. Mcdonalds was built on good customer service and correct orders (don't forget the customer is always right). So this has become a problem.

The atmosphere is that of any other Mcdonalds, but this one tends to have dirty tables and a pungent odor in the bathroom. Nobody wants to wash their hands when it smells like a sewer in there.

For these reasons I've chosen to give a low rating. For now, we will continue to go the location on Scrantton which is definitely out of the way but friendly,...

McDonald's is incredibly proficient at isolating every part of their customer's experience; with intention on the replication of every second of their fast food patrons journey through the Golden Arches. From Ronald's genetically modified / cloned potatoes to the mysterious, at times elusive creature the "Grimis (whom, it is my belief, where the restaurants endless supply of meat is spawned from--alas this remains for a different review). With the following being prefaced, one must ask themselves why the review? If McDonald's recipe for success is churning out endless duplications ad nauseum, then we know what to expect, there are no surprises, right?.. This will not be true until the human staff are replaced with the umpa lumpa like "Fry Kids" & this will not roll out until McDonald's lobbiest are able to reword those fickle child labor laws. Until then, any McDonald's review you come across will in some way or another be about the people that work their. The people are the only extraneous varrible that the errily skinny clown cannot guarantee strict addehearnce to sameness. Thus, it is the people I shall review. The people at this McDonald's are super. I mean really super people Gold Star to everybody...except that one kid. You know who you are. Kept on humming Oh Blah Dee Blah Da. I won't say Corky's name here but...