BAD quality and service! We used to love Pure Thai, but after today we will not be returning...
Veggie Gyozas came cold, Papaya Salad overly spicy (for being #3 ...and we know the scale), and Avocado Veggie Curry lacked flavor with some pieces of the eggplant being NASTY (we literally had to spit them out in disgust).
When we politely shared the feedback with two separate waitresses who asked about our meal, both independently made the excuse that they were “busy” (which they were not... and even if so that should not be a valid excuse) and that they would “try harder next time” - to which we kindly replied that there won’t be a next time.
Pure Thai just lost some previously very loyal customers and evangelist who had brought many people to their restaurant. SAD!
They did not even care enough for the manager to come speak to us!
Most of all, we are disappointed because we used to love Pure Thai so much, but that was the last time and we will not...
Read moreI had never been a fan of curry until I tried this place. Their mango curry is always my go to. Their panang curry is also really good, along with their fresh spring rolls, coconut shrimp, and egg rolls. The pad see ew is also really flavorsome. I really like the fact that they have multiple options for proteins (vegetarian options as well) They have an item on the menu called “money bags” that I’ve been eager to try (it’s a combination of minced shrimp, peas, carrots, and water chestnuts, seasoned to perfection, wrapped in wonton skin served with sweet chili sauce) that according to the waitress has not been served in months. I’m hoping that one day I will be able to savor this appetizer. Definitely try it out!
P.s, the parking lot that the restaurant is in is small, but there’s public street parking in case you aren’t able to secure a...
Read moreWife and I ordered vegetarian pad see-iw and Thai basil. These are both dishes I've had several times from various restaurants. Both our dishes smelled and tasted "off." I can't quite put my finger on it. Smell was a little little burnt popcorn, so maybe they burned the oil? Or the oil was rancid? The vegetables themselves seemed to be fresh and of high quality, which is unfortunate because they were ruined by whatever they were cooked in. Regardless, what normally is a comfort food for me I finished only reluctantly, and my wife didn't finish hers at all. We didn't even bother to pack up the leftovers, which is highly unusual for us (we NEVER leave food on the table). We noticed they had a sign offering free Thai tea for leaving a Google or Yelp review which makes me wonder how many of these 5-star reviews were just left...
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