This one star review is for my most recent visit. I order from here often and it's normally great, but this past time I'm having trouble trying to comprehend what happened.
I ordered two drinks at 12:25pm on Uber eats and the app said the order was ready at 12:45. I got there a couple minutes early, but I was told over and over again that the order was not ready even though the app said it was. As I am waiting, I am watching people get in line, ordering, and then leaving with their drinks while my drink is still not ready.
When I asked about my order, I was told that the online orders are still being worked on, but how is it that the people ordering in line are having their drinks worked on instantly while you have a backlog of online orders to be processed?
Finally, after most of the drinks are done and the customers who ordered before me and after me are gone, my drink is finally made at 1:15pm. I have not been so frustrated waiting for a drink. I am on a lunch break and this to-go order was made so I could pick up and leave back to work.
Note to anyone who is thinking about doing online orders; don't. It seems like there is some priority and yours will not be...
Read moreReduced one star, check the update below.
Like this place, big menu, have options to select for level of sugar and ice, has a mobile app to redeem rewards, my go to place. Love the crystal boba, must try. Crystal boba and rainbow jelly are my fav. Recently tried coffee boba and loved that as well. I have tried all the milk teas and all were good.
Update: reducing one star for the hidden pre made powder they add in milk teas which is not mentioned in their menu anywhere. I used to get stomach ache whenever I drank the milk tea from here but was not sure then and I asked once and they mentioned about the powder. I was shocked, like why they would hide it? Anyways, from that day I ask before the order and make sure no powder is added in my order, and observed my stomach is...
Read moreThis is another great boba shop. Ordered chamango, strawberry sensation lite sugar, coconut matcha smoothie and taro smoothie with crystal boba and extra taro. All were refreshing (9/10 stars for all drinks). The crystal boba was surprisingly really good, even I liked it when I don't like boba. The French fries (9.5/10 stars) here is good too, my family prefers the fries here over other fast food places. Staff was patient, friendly and fast. The place was very clean including the bathroom. Definitely recommend this place if you haven't tried it. It's become our family go-to for some refreshing drinks! If you try the drinks we ordered, let us know what you think. Thanks! Have a...
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