URBANA Mexican Gastronomy & Mixology — Restaurant in San Diego

Three stars this place is new that's why I'm gonna go easy on it but over all this place was a disappointment I had been waiting for it to open since it was announced and we'll I can say I didn't miss much the food menu is pretty small we started with the carnitas papas it was super dry very minimal cheese sauce had to ask for more and then to top it off the carnitas meat was very dry very lacking of sauce salsa etc then we got the taco trio plate to include a shrimp taco, fish taco, and arachera taco the shrimp taco and fish taco we're ok but would have been better with lime none of the seafood came with limes which was shocking or offering of salsa then the enchiladas suiza was lacking dry, shrimp was very fishy and same thing no lime no salsa also for the price you would think it would come with beans and rice but nope just two enchiladas so that was a shocker but overall this place is just lacking like I say it is brand new opened a week ago but still not sure I would give it another chance drinks we're ok for a mixology bar I would say best part is the decor and ambience and the tortillas that were home made other then that there are many options at the sky deck and as of right now I wouldn't recommend this place over the many...

Came here to meet up with a few friends at the brewers deck and ordered from the QR code for Urbana. The hostess brought up the order upstairs and after opening up the bag, we found that the wagyu sliders were not in the bag. So I came downstairs to speak with the hostess and the manager, and both accused me of lying. They said the sliders were in the bag and they clearly were not. I asked them to walk upstairs and check all the boxes to see that they did not include the sliders. The manager was rude and unaccommodating. He acted as if I was incompetent and inconveniencing him for simply making sure the food I paid for is what I receive. Once he agreed to remake the order, he asked for my phone number so I can come downstairs to pick up my order. This wouldn't be an issue, however I had paid a $10 service fee for them to bring my order to the table. I already had to leave my friends to correct the situation for an extended period, I asked if he could bring it up. He said he didn't have record of where I was sitting when I had the receipt in my hand and handed it to him. After this whole experience, I am incredibly disappointed by the poor customer service I received, and would not recommend this...

This is located in the sky deck where there are several restaurants and food carts under one roof, it's pretty cool. It feels very european market, bustling vibe. They even have DJ's playing later on the weekends. Urbana has Great decor with a big calavaras mural, the staff were awesome. The drinks were great! The food was delicious, but oddly spicy, I couldn't finish my tacos (which is odd for me). The easier got an order wrong and said they could bring it back to the kitchen unless someone wants it (an extra taco) someone claimed it. And they ended up charging us for it. We had a big group and ate outside for our friend's birthday. Our friends had a cake made from a dessert vender in the sky deck, along with macarons to accommodate for various food allergies. On top of the over $500 bill, Urbana charged $2 per person cutting fee. They didn't cut the cake, we did, and not everyone had cake, it was weird and tacky to charge that on top of the mistake order, especially when we gave them so much service. The bill included the tip, which we would have added more on top of, but given the stingy service, we didn't. Bummer... Maybe not the best place for a big group. Good ambience and...