KFC — Restaurant in San Fernando

As someone who works in fast food, I understand how stressful the job can be, and I don’t leave negative reviews lightly. But my experience today was frustrating and disappointing.

We went through the drive-thru with no cars ahead of us or behind us. The employee taking our order seemed irritated from the start, giving us unprofessional responses. At the window, we asked for sauces. He didn’t respond, just nodded and told us to wait in front.

We had two separate orders (one mobile), and after a long wait, only one was brought out. We had to remind them about the second, which had clearly been forgotten. When the second bag finally came, we realized they had forgotten the sauces entirely so we had to ask again. Even then, we were given too few sauces for three meals.

To make it worse, we got home to find our sandwiches had pickles, even though we clearly asked for no pickles, and the employee acknowledged that during the order. And they weren’t just missed, the sandwiches were overloaded with them, and it completely ruined the taste of mine.

I understand mistakes happen, but when customers are polite and patient, they deserve at least basic courtesy and attention to detail. This experience fell short, and I hope the staff takes this feedback seriously....

The joy brought to my face when I saw the review under mine by Joseph is indescribable. The “used to work here” really brightened my day because I can only assume Joseph no longer works here because he got fired.😭 Joseph you’re a grown man so act like it, if you got fired it’s no one’s fault but yours so put on a pair and accept your mistakes. To leave a bad review on your old workplace only because you weren’t good enough for the work is laughable. I hope your future employers catch on to what kind of person your are quick so that they quickly replace you. Anyways this store is a fine establishment I’ve personally seen the manager push her employees to maintain their areas clean and look presentable. I’m sure Joseph didn’t fit the “look presentable” considering the massive hunchback forcing him to walk like a skinwalker but other than him the staff has generally been kind and understanding of...

This location is useless horrible customer service lunch time and nobody at the drive - tru so I wondered and try it since pollo loco and Taco Bell had a looong line while I was asking on the speaker about lunch deals the person sounded rude and said have a nice day 😳excúseme ! Haven’t place my order I asked for 2 pc meal was handed by a guy with a terrible attitude with no drink 🤔I asked why no drink he replied because is cheap wow about $8 i went straight to the trash can with that attitude they probably spit on my food so better safe than sorry shame on such of nice looking renovation 👎👎👎👎👎👎👎to answer the question below what do I recommend? Nothing zero stay...