Hey Neighbor Cafe — Restaurant in San Francisco

Wish I had the same service as the others that wrote reviews. My girlfriend and I walked in and waited at least 10 minutes to order, as no one was at the register. Finally a girl came from the back room with a vape in her hand and just approached us without even a hi, waiting for us to order. We ordered and, in silence, she rang us up. After getting for our coffee, we asked for a splash of oatmilk and the first words from her mouth was “that will be an extra $1.25”. Ok, no oatmilk. After finishing our coffee I figured I’d be nice and bring up our cups to the register, and instead of the girl being grateful, she was just sitting down behind the register, vape in hand, and says “there’s a dishes bin over there”. The coffee itself tasted like the cheap Bun coffee you get at a diner as well, not worth the money. Will not be...

We were very happy to hear about this new incarnation of the sweet spot that was formerly Four Barrel (after missing those mochas sorely during the interminable shelter-in-place era). The mochas are still great, but seem to have shrunk, and today we spent $32 on a loaf of bread, one small mocha, and a slice of toast with cream cheese & jam. All delicious, to be sure, but…?!? I would say I’m not sure the new owners understand the neighborhood, but apparently they live nearby, so I remain puzzled at the lack of accessibility of those prices. And with a name like “Hey Neighbor” we would have expected a smile, an engagement of some kind, maybe friendly eye contact from the owners? But so far we are 0 for 2 on that one...

great tasting coffee but bad service

*updated review: Not categorically false i was met with a short attitude while ordering my coffee. Didn’t even have enough time to ask for the type of milk before being told the price, same with the type of syrup. Let alone have time to place an order for toast. I’ve been a Barista for 5 years, I know a thing or two about customer service. For an owner to not take criticism from their patrons is pretty pathetic. Accept your wrongs and move on! The replies to your negative reviews say more about your business than anything i have to say....