K-Time Karaoke — Restaurant in San Francisco

This place unfortunately doesn’t allow or serve alcoholic beverages which was a let down. However that’s not what made this place bad. The room we were given was ridiculously small—it looked like it was a converted coat closet (it had a sign on the outside that said employees only?), it did not fit the 4 people in our group, and it was right by the entrance/front desk with no privacy. The karaoke system was nice, but the music selection was not great. We quickly decided to leave after less than 10 minutes hoping to get a refund. One owner (the husband) tried to offer us a larger room, but we declined and he seemed like he was going to let us go, but then the other owner (the wife) angrily insisted in Chinese that they must charge us for an hour. He decided to only charge us $10, but after the whole experience was very unpleasant and we all felt extremely disrespected (by the wife in...

Their software broke in the middle of our session, we had to wait for at least 20min for it to recover. We asked for discount for the pay back, they didn’t give us but just only extend our session for 30min. Not a great customer service, nor a great hardware/software. Stay away from this place.

After almost year, the owner replied a GPT type of response and shows no understanding of what the real issue is. It’s understandable your software can break. However it’s not acceptable by just extending the time for your customer. What if your customer can’t stay longer? At least refund some money back, isn’t it the most basic thing to do? Next time, try a...

The karaoke rooms are nice and the machine is pretty easy to navigate. Pretty clean. We went on a Friday night two weeks ago around 9pm with 4 people without a reservation. You provide your ID as a deposit and sign a sheet to agree on rules.

Our karaoke experience was fun overall, but didn’t love that we were charged a 15% service fee on top of the $49/hr room charge. Frankly, there was not much service received during the experience (except for the instructions in the beginning on how to use the machine). Pretty sure automatic service charges are illegal in California starting July…

Solid karaoke place if you’re...