Chase Bank — Local services in San Francisco

Bad! Very long time customer. I've been a solid and loyal customer for many years.

I almost always pay my credit card bills in person so I'm in this brach a lot!

I went in today just to pay a bill, not take any money out. And, I understand being rigid about identification albeit I always find it strange when I'm giving money to the bank, not taking it away. But that just is what it is.

The problem I had to day which will probably cause me to close all of my accounts soon is the lack of personable attention and not giving the benefit of the doubt to a long standing good customer.

I have had many, not a few, Many face to face transactions with both of the tellers who apparently couldn't recall ever doing business with me. I had the wrong wallet with me which had an expired CA I.D. card but i had my c.c.bill, cash to pay it, a few other cards with my name on them including my Chase Amazon card.

I was refused service so had to make the long walk back home to get my regular wallet with my current driver's lic Just to pay a credit card bill!

Like I said, what disturbed me the most was that over the years, i guess I'm invisible to the staff that manages my money.

I guess its time to change banks.

Take note Chase management.

Sincerely, Joseph...

This place is a very small local branch which doesn't have much people there. I like how they don't have long waits and the customer service is alright. people are pretty much nice here. They are kind of slow paced though, but what can yous ay? almost all branches have those...

I got stock here right now. The gate closed when I parked my car. Now I can not even get out of the parking. Please, someone help me. Iam with the customer service calling and still in the call waiting for support. It's 235pm Sunday...