Pancho's — Restaurant in San Francisco

This place is consistent. Over priced but you know what to expect if you have been a few times. The people are nice enough too. The cook preps the food in front of you but if your HUNGRY don't expect a huge burrito at a value. My kid doesn't like all the fixens and wanted a bean, cheese and rice burrito. 8 + bones! A small, mostly tortilla, burrito is what we got. There wasn't any sour cream, extras... nothing. To top it off, my carne asada burrito was far from a full burrito grande burrito with everything. Light on all ingredients. Very sub par for this place at best. I have been coming here for about 5 years on and off but the last time was the most disappointing. I was recommended Gordo out on 24th & Geary and have been pleased the 2 times I went on my own and plan on stopping by with my kid soon to see if the simple burrito he likes is any better in taste and value. We ordered a cheese quesadilla there once and it was 2 small corn tortillas, a bit of cheese and over 5 bucks. Look, I am not picky but over priced food is the worst especially if there is nothing that makes it unique or exceptional. Basic, not even home made taste, plain food that leaves you hungry when your done eating is a shame. I will give them a try sometime again but for now... can't bring myself to pay 10 bucks for a $5...

Definitely don't get a burrito with chicken. Just had one today and every bite of that pollo was not just dry and semi tough but actually burned, charred. Not in the nice way that grilled meat often can be at the edges. No, every bite of the chicken in this burrito was burned beyond tasting like chicken; it tasted like tough stringy dry bites of charcoal. There was one bite that actually was just black crunchy stuff. It was like they never clean the grill, or they scooped up all of the crud at the back or the gutter that had been waiting to get scraped into the trash for a few hours, and served that to me. I made a pleasant courteous order and I gave a reasonable tip, but then I was served garbage. It was bad enough that I didn't bother asking at the counter for a replacement or other address of the situation because this was so far burned they KNOW what they're doing, there's no way to serve this as a mistake or just a mild oversight. It was bad enough that I won't bother trying here again. Funny thing, this is very close to what Pancho's was like twenty years ago and today I finally gave them another try and they immediately struck out. They do have good people and kind service and decent atmosphere and the place is clean, that's why at least two stars...

Poor ingredients. Especially the steak and chicken. Tastes like a school lunch or taco bell. I usually got a burritos or nachos, but after consistent visits here it keeps getting worse. Burritos - Bad wrap job. Huge chunks of meat that are bland, dry, and overcooked. You can tell the tomatoes were kept at a very cold temp because it cools down the burrito before you get a chance to eat it. Rice was soggy and had very little spices. Nachos - cheese was not even melted and chips were soggy. Barely any meat was added to it, which I payed an extra price for. You can tell the care that went into making everything was not there.

I've been to a lot of Mexican joints in the city and this is sitting at one of the worst. Their other branch on Polk street is...