Ying Hui Chinese Restaurant — Restaurant in San Francisco

I hate to write a bad review since so many restaurants in SF closed and went through the pandemic, but I left this restaurant feeling very upset and angry after having lunch here with my parents and aunt. I ordered the medium clay pot with chicken and mushroom, cauliflowers with pork belly, and beef rice roll. They gave us complimentary tea which is nice, but no food came out until 20 minutes later after we complained. She said the clay pot normally would take at least 30 minutes, but because ours is medium size, then they need more time. She didn't warn us about the time when I ordered and nothing was stated on the menu about how long it'll take. I said what about the other food. Then she bought out the beef rice rolls. It was yummy but not what I expected. I expected the dim sum style which is wider and thicker, but these are the skinny kind with 4 long rolls. The cauliflowers with pork belly was too salty with too much soy sauce added. The clay pot finally came out, but the rice was still kind of hard and I saw redness on the chicken. I complained angrily so the waitress brought it back in to cook longer but with no apology. Thank God I have sharp eyes and realized it was undercooked, or else we could've gotten foodborne illness. After 15 more mins, the clay pot came back out and this time it was yummy. By then we were already there for 1 hours 45 minutes. We were not in a rush today, but they should've written on the menu that the medium clay pot can take up to 45 minutes to cook. At other restaurants I've been to, usually they prep it beforehand so it would only take 15 minutes. But here everything is done from scratch so it took a really long time. At the end, I left the minimum tip 10% due to my frustration but the waitress still had the audacity to complain that my tip was low. I'm definitely not coming back though after the poor service, undercooked clay pot, and overly salty vegetables. Also, they left the door open the whole time probably due to being Covid cautious, but no one closed it even when there was a guy outside smoking. We complained about the cigarette smell, but no one did anything about it. The only thing that’s nice about this restaurant is there are 2 restrooms on the first floor with no stairs so it’s easily accessible for my aunt who is on...

Had been there many times before but yesterday would be my last visit. The foods are ok but the services and wait times can vary from toleratable to horrible especially when dealing with the lady owner. Yesterday, I called to order a take out roast pork on rice at 11:40am and I was told it would be ready in 10 minutes. I arrived at 11:56am and asked about my order the first lady told me to wait a bit as they were checking on other orders. So I thought perhaps my order was forgotten and they just started preparing my order as it had happened before. The 3 ladies were just checking this and do that but kind of ignored me until 12:08pm the lady owner finally acknowledged me. So, I told her I had been there waiting for the roast pork on rice and she just grabbed the order on the table, I paid and left. What make me really upset this time was that my order was actually ready before I walked in and the restaurant was not busy during that time on Saturday. There were one guy handling the barbecue, 3 ladies at the counter and more people working in the kitchen. I just cannot understand why it took 12 minutes for the lady owner to even acknowledge me. The only reason I waited that long was because the order is for...

A non descript neighborhood Chinese restaurant near the intersection of Geneva and Mission, Ying Hui offers a broad selection of low priced Cantonese food.

Located in front of the bus stop near a gritty intersection, Ying Hui isn't a great dining destination but for those in the know, and those in the neighborhood know, this restaurant offers good food at low prices.

A popular item is their roast duck. It looks like they use fresh and not frozen ducks for roasting. It is apparent when you eat it. Currently a roast duck is $20

Call and Order ahead on the phone and have someone drive you over there to pick up. Take it home (whole), heat it back up in an oven to crisp the skin and then cut it up Chinese style into bite size pieces. It's worth the effort .

Their roast pork is...