Chromatic Coffee Co. — Restaurant in San Jose

Chromatic Coffee is open during COVID everybody, so stop in and get your craft coffee fix. I recommend their flat white (I prefer oat milk with my espresso, a flavor I enjoy that also happens to be the new in thing) but have also had, at their other location (now Paper Moon Coffee) the Bonus Cup (which is like liquid crack and highly recommended if you're in NEED of waking up or focusing on boring textbooks) and their Dark Coconut Mocha (a delicate and decadent dessert drink).

This location is slightly off our beaten path, but, happens to be by my wife's work, so, we stopped for an afternoon pick-me-up. They had some confusing taped arrows but it was fairly empty, since we came about thirty minutes before closing... That's the other weird thing, they have some short hours. Probably because they're targeting the morning crowd since there's not really anywhere to hangout outside at this place. However, for those not looking to hangout, they have a quick system and we saw someone else who ordered online ahead of time even.

Service wasn't the most friendly, but, again, we did come right before closing and they were cleaning up and clearly needed some of their own coffee. After asking after the business, the barista lightened up quite a bit though,...

This is a very, for lack of a better word, unique and almost strange coffee shop in Bay Area. Yes, it feels like a coffee brewery rooted in Berkeley or Portland that suddenly drops into San Jose downtown one day, no notification, just happened. So yes, for this kind of creative free spirit run place, you should be open minded, and open to experience non-traditional coffee beans. To start, ask for pourover, your chance to explore various of flavors. We tried Amerina, noted to be honey & stone berries, and it tasted like cold brew coffee jumps into a generous pot of floral green tea; the balance of lightly floral scent of the coffee is spectacular & pleasant , it’s a flavor that’s rarely found. Then India, noted to be various berries incl. black berries, tasted peculiar: like a book soaked in water & dimmed into a coffee pot; a very strong note of wet papers. And the bean choices are overwhelming, we picked the Yellow Fruit, and it’s fermented with cherry. We used our owned coffee machine to make espresso with it: OK, it’s just perfectly balanced with the smoothness of expresso, and ended with a note of a juicy ripe water bursting cherry. They didn’t mark the bean price but the bag of bean is the most expensive bag I’ve ever bought. But...

My partner and I visit this coffee shop almost everyday, usually it’s great. Today we went and met a friend for coffee, ordered two iced vanilla lattes, and a dulce hot. The first time around it was fine. Myself, and the friend wanted coffees to-go so my partner went and ordered the same thing for us. We got the dulce correctly, and the latte came out hot, we asked for a remake. The remake came out and when I took a sip, it did not taste correct as it didn’t taste like vanilla at all nor did it look like what I had previously. I took it back inside to ask for what I ordered and explained it did not taste good, and I did not like it. The barista told me that she made it correctly, and I tried to explain that I just had this and it didn’t taste the same at all and it wasn’t good, she began arguing with me again, stating she made it correctly. At this point I’m frustrated with the pushback and upset for paying for something I will not drink, and say forget it, and throw out the coffee and leave.

I could’ve understood if I was bringing an empty cup or half drank and complaining, but I didn’t. Very disappointed with the customer service today, or...