Domino's Pizza — Restaurant in San Jose

Save yourself the effort. DO NOT GO TO THIS LOCATION !!! I'M NOT EXAGGERATING!!! DON'T GO HERE!! Go to other Domino's locations in the area instead. Save your time and money and avoid this location! Very poor and very rude service. We had carside pickup. It said order ready. We checked in, turned our hazard lights/flashers on as instructed by the app so they could easily see us. They actually did look at our car and stare at us. We waited 30 minutes before going inside... When i got inside, I was the only one inside there, and I was ignored for at least 10 minutes despite there being at least 5 people back there. No hello from them, no greeting. Just a "what do you want"... as if my presence at the counter was an inconvenience to them!!! .... I waited patiently for 40 minutes after the app said my order was done, after i stared at my order on the counter clearly ready...only to recieve that rude question.

They weren't even busy... During our half hour of waiting, only ONE other customer went inside...

The app said the manager named Gurdev made our order and that makes this worse...

....Some people are handicapped or injured. That's what car side...

My whole family loves Dominos, but this store at Seven Trees consistently has the worst customer service experience (my expectations are not high). The App always says pizza is ready LONG before it is. This store gets way behind every Friday night (totally get it) and the crew moves (they make a lot of pizza on Fridays, but they do not communicate with the many customers that walk in trying to be nice about how long their order has taken. Their method is just to ignore people completely and it is repeatedly just plain awful. I’m sure many locals avoid this place but they still do ok so they don’t change. I have never left a review online before but this place is bad. Highly recommend avoiding this particular store at any cost. Enjoy your Doninos...

holy hell that was terrible service. I live 1 mile away and it took over a half hour. I called about 15 minutes in because I wasn't sure if I gave a phone number through the online order and they basically hushed me off the phone. When they finally showed up they threw a balled up piece of paper (apparently the receipt) on top of the boxes and asked me to sign....one problem, they forgot their pen. I don't know who's house Adam stopped at to trade pizza for bowls but wow this was awful.

Edit here - kinda find it funny an Adam (name of my delivery driver) is the only 5 star review and is naming every employee in the review.....take...