Tai Pan Dim Sum — Restaurant in San Jose

Oct 29,2018 I am searching a dimsum place to eat and I found this HK dimsum on google search.I decided to give it a try. I ordered roasted pork with rice and siomai.THE SIOMAI IS TASTELESS AND SO BIG ( 3PCS) The roast pork rice takes sooooo long. I watched all the videos on their tv. I follow up my order to the waiter just keep on telling me it is coming. I heard the bell rings from the roasted section that it is ready but nobody cares in the dining area to get it. I stand up and remind to the waiter that my order is ready he said it only takes ten minutes and I am complaining. EXCUSE ME........ I am sitting here for 20 minutes and seeing you playing with your phone doesn't care around you.Then he starts speaking Cantonese language to the other old man.... he doesn't know that I used to work in Hongkong and I understand that they are talking about me and in front of me on which is very rude and disrespectful to me as customer.... I END UP OF NOT EATING MY FOOD EVEN I WAS SO HUNGRY. I take it out.Then when I pay at the counter I told the waiter that I fully understand everything what you said .your talking about me. I AM NOT COMING BACK TO THIS HK DIMSUM PLACE....THEY DON'T CARE ABOUT CUSTOMER SERVICE AND THE WAITER...

Avoid coming between 3pm and 5pm when the main kitchen is closed; during this 2 hour break, only the BBQ station is open to serve BBQ over rice or soup noodles. You can also buy dim sum from the counter to eat at tables, but there is no table service for dim sum during break.

This restaurant has a large open dining room offering an extensive menu of comfort foods and treats, including noodles, rice plates, dim sum and congee. Beef chow fun, a good test if a place is legit, was good with the right dark soy sauce. I enjoyed the top notch egg custard, don tot, with flaky, layered crust. Some dim sum were not sold warm. It was disappointing to bite into a cold taro puff, woo gok; the outside was perfectly crisp and flaky, but the filling was barely room-temperature. The Hong Kong style BBQ is okay, depending on the meat you choose. The duck is good and not too fatty, but the BBQ pork was quite fatty. The more premium, less fatty, less chewy pork tenderloin is NOT used here to make BBQ pork.

Great for...

Customer service is minimal. Know what you want, order it, give them money, get your food.

I got the two BBQ meat and rice, with roasted duck and soy sauce chicken. The price on the menu was $9.75.

The duck was very tasty, and wasn't buried in five spice like some places do. The meat ranged from fatty to lean, and the skin was slightly crispy. Overall, pretty good duck. The fat and juices from the duck seeped into the rice, one of my favorite things about duck over rice.

The soy sauce chicken was moist, but a little sweet for my taste. I prefer my soy sauce chicken to be much more salty, but that's personal preference. The chicken was not bad, and I'd get it again.

It came with a thin soup with a few beans, a mussel, and bits of chicken or duck. Nothing to write home about, but wasn't bad.

I'll definitely be back for the duck, and I'd like to try their dim...