Wingstop — Restaurant in San Juan Capistrano

I placed an online order for Wingstop at 11:20pm-11:24pm for 40 wings. They gave me an estimate of 16-21 minute which felt kinda rushed, but since Wingstop closes at 12am, I figured that it should be kind of easy due to how late it was. I got there around 11:36pm and saw that there were people inside waiting. “No problem” I thought, I can be patient and wait. However, it quickly went from 11:36pm to 12:00am with still no wings. Then a lady (didn’t know her name) approached us and told us “Get out”. I was surprised and asked her to repeat it and she said “Oh I need you guys to get out, we gotta count money”. Again, another issue we ran into, but I get it, gotta make sure it’s all correct. However then as we’re outside waiting, they start cleaning the floors and after a bit, they unlock the door. A man walks in, talks for a bit, gets his wings and leaves. I figured I’d do the same when I see that exact same lady walk up to us at the door, and then pull the door close to lock it. No explanation, no words, nothing. Then around 12:10-12:15am, that’s when they finally get the wings bagged up and ready to go. They approach us and hand us the bags with what I assume the receipt is, in her hands. As I reach for it and the bags, she pulls the receipt back and locks the door. At this point, it’s been around 40-50 minutes for wings and I was hungry so my question: Is all the staff here rude and poorly trained or just her?

Side note: Cooks were cool and...

The staff is rude and disorganized place an order 30 minutes before great your going to wait another 30 minutes before it’s even ready. Show up there’s a kid that looks like he doesn’t know what he’s doing looking in the fridge lost in the sauce. This store needs to do some firing and better training, there’s also no where to sit and I met multiple angry customers waiting for to long for some wings I can’t even imagine this store for...

Got wings here 2 different times and both of those times the wings were dry and had almost little to no...