Brother's BBQ — Restaurant in San Leandro

Dissappointing service, dissappointing food. I've never left a Yelp review before, but felt that the service and food from Han Dae Gam warranted leaving my first review.

Service (Pickup): We placed an order for 3 bimbimbap, 1 beef soon tofu, and 1 hae mul soon tofu for pickup. When we arrived, we saw the food sitting on a ledge, with no one at the register to ring us up. We looked around the mostly empty restaurant, and saw two waitresses, both chatting with tables (one was showing a table pictures from her phone). They both noticed we were waiting in the front area, but neither came over to help us. After 10+ minutes of standing there waiting, my aunt tried to catch the attention of one of the servers when she walked by. She sharply told my aunt to wait, and proceeded to return to chat with her table. After another 5 minutes, my aunt tried again, and was told again to wait. Finally, she came back and took my card. 5 minutes later, she came back with a handful of receipts and said "just sign" and left us. After looking at the reciepts, I realized she had handed me three different sets of receipts. Conveniently, she didn't mention that the merchant copies had checkboxes for precalculated tip, only to sign at the bottom (Another reviewer mentions that their tip was changed by the restaurant).

Food: When we got home, we unpacked the food and noticed that while two of the bimbimbaps had kimchi & pickled radish, the third one (which had been packaged in a different bag) did not. All three eggs that came with the bimbimbaps were undercooked, with translucent whites. The soon tofus were even more disappointing. The beef soon tofu was swimming in red oil, while the hae mul soon tofu was had no oil at all. The beef soon tofu tasted like...water with a hint of tofu. The hae mul soon tofu was only slightly better, as the seafood in the broth added slight flavor so it didnt taste like we were drinking water used to rinse tofu. The tofu soups were so dissappointing, we ended up just scooping out the tofu + ingredients from the broth and eating that alone. I can honestly say that the "take home" BCD Tofu House packs you can buy for $3 taste 10x better than the soon tofu we ordered.

All together, I paid about $100 for the 5 dishes, which is pretty pricey for bimbimbap (with missing components & undercooked eggs) and 2 cartons...

I have eaten at this restaurant several times. It is located in this sort of isolated mini shopping area. Food is good. Korean corn tea comes free and your meal is served with a wide variety of delicious kimchees.Service is average. A lot of Asian restaurants don't really have the custom to check with you how your meal is. The second time you see them is when they bring you the check. So don't expect impressive service at this restaurant, however, they are not rude either. They offer lunch at a much more discounted price than dinner. Your dinner could end up costing you twice as much. For example, the BBQ Pork for lunch is around $9 whereas dinner is $18. The most annoying thing here on my last visit was the loud Spanish music they were playing in the kitchen. Apparently there were a few Hispanic workers and they were allowed to play some Mariachi Spanish songs at a volume high enough to make my eating experience uncomfortable. Spanish music at a Korean restaurant? That didn't feel right. I felt I was eating Mexican food that tasted Korean. Anyway, I talked to the waitress about the situation and mentioned that that would be bad for business. Apparently the owners have very little control of that kitchen and workers can do whatever they want. The owners ought to do...

I had been going to this restaurant literally for over 20 years and have been returning after they had a fire and it was rebuilt and now after an apparent third owner calling it Brothers's. The layout of the restaurant has never changed. You can cook your own or have it prepared for you. I had Bol Gogee beef & chicken with Soju like I usually do but didn't care for the atmosphere now. The place seems to have degraded to a local traditional Korean restaurant to a cafeteria style joint. The waitresses are pushy and trying to up sale you to order dishes you don't ask for. I was double teamed by two women. Oddly enough I saw the same practice at the two othe patrons tables that came in after me. They now charge for TOGO boxes, which on the dining room floor you can see as it is a part of where they keep the inventory and it is clearly marked with different pricing plaques for different sizes. The food has become basic and pricy, bit you always get enough for two. I need to find another Korean restaurant to go to for another...