Wienerschnitzel — Restaurant in San Marcos

1/7/2025 I pulled up to the drive thru and Ordered 35 chili cheese dogs and the manager on duty huffed at me and then asked me if I could order that inside and I said "No I came thru the drive thru for a reason" he then proceeded to tell me (with attitude) that he will have to pull me because He can't have this run up his drive time! I proceeded to tell him that his drive time should NEVER be the customers problem! I just went ahead and left because at this point I don't trust you with my food! I don't get weinersnitzels but once every 2 or 3 years because we have NO locations in OKC. I'm absolutely appalled by this experience and will NEVER come back to this location! It is clear the GM is down the throats of the shift managers about drive time. Are these the new standards for weinersnitzels? Is this why the brand is slowly fading out? Is this why all locations i have been to on my trip this week have empty parking lots? I grew up eating weinersnitzels and this kind of service breaks my heart for the future sales of this Epic food chain that is slowly fading out! I hope that a District manager gets to this location and Trains the crew on proper procedures for BASIC...

Granted, we did show up about 15 minutes before closing, but that's no excuse to have forgotten half our meals and then refuse to make it right 5 minutes later when I showed back up to try to get everything. You cannot try and seriously tell me that you "Shut everything down and can't do anything for me" when we were there not even 5 minutes prior. So you're telling me that you didn't even make the food that was supposed to go into our meals at all? If it was just a mistake of not putting it in the bag then it should still be in there made, and nothing should even be needing to be done anyway. We did not spend almost $50 only to get half our food, be then be treated rudely when returning for it. The young lady with an attitude who insisted there was nothing they would do and could only take my name saying I would have to return tomorrow for it didn't even make the slightest bit of effort to write my name down when I gave it to her. I live in Austin for Christ's sake and was only in San Marcos for a job....

We came to Wienerschnitzel hoping for a good German-style sausage, based on some decent online reviews, but sadly, our experience was disappointing. The place smelled like old grease when we walked in, the floor was sticky, and there were dirty napkins and overflowing trash bins.

We tried the Texas BBQ Dog, Chili Cheese Dog, Double Cheeseburger, and Bacon Ranch Chili Cheese Fries. The hot dogs were okay in flavor, but poorly assembled, and everything was falling apart, making a complete mess. The burger was honestly one of the worst we’ve ever had. The patty seemed half-frozen and tasted really bad. The fries were soggy, overly greasy, and topped with chewy bacon. To make matters worse, we got stomach aches almost immediately and couldn’t finish the food.

The only redeeming part of the visit was the friendly service from the guy at the counter. He was polite and helpful, which we appreciated. Still, it’s highly unlikely we’ll be...