Geek Squad — Local services in San Marcos

Purchased a new stove and dishwasher with the connectors. The stove and dishwasher were delivered but the connector package wasn’t. When I called the deliver guy, he said he’d come back after he was done north. I tried to get a time frame as I had an appointment to be at and couldn’t. I called the Best Buy store in San Marcos and was on hold for 20+ minutes. Called the 1800 geek squad number which said the wait time was 5 min, that turned into 20 minutes and the girl I got was no help. Called the delivery guy back and he said the parts weren’t in his truck and I would have to reschedule a delivery and haul away... INCONVENIENT to say the least because now I have a new dishwasher sitting in the middle of my kitchen and delivery/haul away is 2 days out. Called the store back to see if I can come in and get my parts they failed to deliver and I’m on hold for another...

The geek squad saved my life. I had made a dumb mistake uninstalling my operating system thinking I was uninstalling an HP Printer. Worse, I thought everything was being backed up on One Drive but it wasn't. I showed up at Best Buy waiting for the doors to open. They were understanding and took the laptop to the back to check the hard drive and make sure the files were still there. They copied everything on to a flash drive and then reinstalled the operating system and put my files back. The computer was ready for pick up that evening. I am forever grateful to the team at the San Marcos location. From them moment I approached the counter to returning to pick it up, I got exactly what I had hoped for and knew the Geek Squad would deliver. I am forever grateful to them. They...

Dude, I went into the geek squad, thinking my computer could be fixed but little did I know I would find Khile. unfortunately, my computer was fully dead and it cannot be fixed, but Khile was the biggest help ever and recommended me lots of options for lots of different price points. He knows a lot about computers and he’s the nicest guy. He genuinely cared about the requirements i needed for my laptop. He’s amazing and i so recommend the GEEK SQUAD. Specifically ask...