O'Neills Irish Pub — Restaurant in San Mateo

MICHELLE the bartender is not professional AT ALL AND EXTREMELY RUDE/AGGRESSIVE. She was drinking on the job. Which i was very shocked to see. She didn't even acknowledge us sitting there and continued to ignore us. She then tells us we have to leave when me and my friend were having a conversation, assuming we were talking about her when it had COMPLETELY NOTHING TO DO WITH HER. I MEAN I GUESS IF THE SHOE FITS RIGHT?! We were NOT being loud, aggressive or threatening her. Just simply having a conversation between 2 friends. There was no reason to kick us out just for having a conversation between the two of us. I am appalled at the customer service there. She is not good for business at all and honestly will probably bring that bar down. Her attitude from getgo was negative vibes. Maybe she's going thru some personal stuff but that's no reason to treat ur customers like that. I am shocked and I hope something will be done. SHE NEEDS TO BE FIRED. NOT GOOD FOR BUSINESS AT ALL! NOW I KNOW WHAT EVERYONE MEANS WHEN SHE RUNS PEOPLE OUT OF THE ONIELS. A LOT OF PEOPLE STOPPED GOING THERE BECAUSE OF HER. SHE WILL BE THE DOWNFALL OF THAT BUSINESS. MAYBE SHES NOT RIGHT IN THE HEAD OR SHES ON DRUGS BECAUSE THERE WAS NO REASON FOR HER ACTIONS TODAY. THIS IS ONE OF THE WORST EXPERIENCES IVE EVER HAD. ONIELS PLEASE DO US ALL A FAVOR AND GET HER OUT OF THERE! ITS NOT GOOD FOR BUSINESS. ALSO SHE HAD WHITE RESIDUE ALL OVER HER NOSE AND WAS VERY AGGRESSIVE. WHICH I THOUGHT SOMETHINGS NOT RIGHT WITH THAT PICTURE. I CAN TELL WHEN ITS DRUGS AND SHE IS DEFINITELY ON SOMETHING. YOU JUST DONT GO AROUND TREATING CUSTOMERS LIKE THAT FOR NO REASON. I WILL BE TALKING TO THE OWNER TO PERSONALLY MAKE SURE SOMETHING IS DONE ABOUT THIS. GREAT JOB MICHELLE BRINGING...

Honestly, as a beginning patron at this establishment, I found the size and friendliness of this Irish pub substantially welcoming 👍👍(that's a two thumbs up). Surviving the restrictions of covid, we all had to make allowances regarding dining. So getting there with some streets still blocked off in San Mateo(to better the businesses survival of our industries) it may take you a few twists and turns to get there so DON'T GIVE UP if your GPS tells you to take a turn and you find it has blockades... Just go another block or two down and you'll find yourself on the right street. Parking is a little strained... But the secret is there a little alley directly across the street from the front door and there's a number of slots avail at NO COST! On Tuesday nights they have an amazing kareoke event, but be prepared to get on the waiting list as my last experience it was pretty much packed... Which I dig cuz the audience participation was like a community. The bartender ALWAYS replaced your glass with a fresh chilled pint glass when you're trying one of their many flavors of draught on tap and was always on duty ready to serve his patrons. Friendly, warm and inviting. I take enjoyed myself and have returned since then. Prices are very fair. I suggest trying the Cali Squeeze on tap on a hot summer day. The essence of orange infused with a malt beverage is so refreshing on a warm day and doesn't seem so heavy when you're hot. I'll...

Typical Irish Pub I'm more like a sports bar lot of big TVs I didn't like that the bar counter was very short could barely fit 10 people I got a beer it was nice and cold Hoppy I ordered a sour whiskey I just didn't like how the guy made it I'm used to them just pouring the whiskey right over the ice and then fill in the rest with the sour mix but this partner decided to put it in one of those cocktail mixers and shake it which is fine but I don't like a water down drink and yes when you cool it down that way it does get water down slightly so it's already watered down then he gets a fresh glass filled it up with ice and adds his mixture into it which obviously afterward is going to taste more water down for 10.50$ the drink was very weak. All in all nothing very how going about this Irish Pub I've been to other ones where it's more fun are the only good thing is it's right next to the train station so you can buy your ticket have a couple drinks and then hop on your train to...