Panda Express — Restaurant in San Mateo

The manager here is rude one of the worst experience it was cold and not up to par when I wanted things to be fixed she was rude and raised her voice at me who does she think she is to be rude in such a way. Proper etiquette and kindness goes a long way. When I returned the next time she gave me a sideways look like I was the problem. Also when she’s dictating her employees she is screaming in front of the customers. A messy look on Panda Express they deserve better management. The food quaility is good but i don’t how much she deserves credit for that. I believe she is an Indian descent. Being that I’m Indian I think that is even funnier. Also when being served they would communicate about my situation like they were discussing about me. It made me feel uncomfortable and it made me feel unwelcome. That type of environment is toxic and she brings her toxicity to the customer. I urge a change in upper management at...

The cashier wouldn’t let me upgrade my A la Carte orange chicken. I was trying to upgrade from a small to a large, all he had to do is pour the small into the large and charge me the difference. I had to get back in line to order again. I get back in line, and it’s just me and another customer in line. The individual servicing food decides to clean in between the trays and make us wait in stead of taking our orders. I understand it needs to be clean but it was much food in between the hot plates. He could have just taken our order and clean when there’s no one in line. Finally he takes my order and I pay for my Large A la Carte orange chicken. I get home, noticed that my take out order didn’t have teriyaki sauce. No sauce and no fortune cookies in my take out bag. I will not be...

They fill up the tray partitions with the cheap stuff- By the time you have sidestepped to where the main courses are, the tray bins are all full or nearly full of the cheap stuff like rice or noodles, leaving very little room for the orange peel chicken. I asked the lady if they could leave one tray partition open for the orange peel chicken, and she gave me a cold stare and pretended she didn't know what I meant. Having to explain it to her was very embarrassing. Then she begrudgingly pushed a piece of broccoli slightly aside, with an attitude that was like: "There ya go, now fk off" Seems all Panda Express's do this little trick to save money. Also, the orange chicken was dry and old. I probably won't eat at a Panda Express again. Not worth the...