Buffalo Wild Wings — Restaurant in Sandy

I actually work here and wanted to write this review about the amazing management and staff that the GM (Taylor) and OGM (Dom) has put together at this location. I worked at another location years ago and the place was a wreck behind the scenes. It really shows how well a company can run when you employ the right kind of people to do their selected role.

Taylor is the GM. He's kindest guy to work for and he goes above and beyond for his management, employees, customers and even the community that keeps us in business. You'll never find him in the office, because he's constantly helping the kitchen, helping the servers run / tray food, clean tables or he's out communicating with our guests or building relationships with our community outside of the building. He truly cares for the people who keep his company in business.

Dominique (Dom) is the OGM and there's not enough good things in the world to say about this woman. She's a true gem and an honor to work for. Going out of her way to make sure her employees are taken of. Filling any role in the building that needs assistance at the time. Another person you will never find in the office, unless it's 2am and the doors are closed and a server needs a check-out. Kitchen needs assistance spinning wings or making burgers? Dom's there. Servers need help running or traying food? Dom's there. A guest needs to speak with a manager? Dom's there before you can even find her. Need someone to talk to (about work or about something outside of work) Dom's there. And she actually listens and makes you feel heard. She's got your back if you need some time off and she's got your back if you need some extra last minute shifts. She's incredible.

Don't even get me started about the shift leads, serving staff and kitchen crew that these two have assembled as well. Everyone is there for a reason and they ALL shine at what they do. Everyone feels recognized and appreciated for their hard work and that's not something you find easily now a days, but Taylor and Dom really make that a priority. They really make it a company that you're excited and grateful to work for.

I think I can speak for all the servers, kitchen crew and greeters when I say, thank you so much for doing what you guys do for us EVERY SINGLE DAY. Just as you guys recognize us for our hard work, I sure hope you both know we are doing the same...

I order delivery from this location pretty frequently. 90% of the time, even on busy Thursdays when I order the BOGO boneless wings, they get to my door hot and on time. 80% of the time, they show up well sauced. A good enough ratio that I never felt the need to leave a negative review, but not good enough to leave a positive one. The reason I'm leaving the review is because maybe 50% of the time the side sauces just dont show up. I'm a real nerd about my sauces, I usually order 4 or 5 that I combine in different ways with my different wings. And I always get the knockout/reaper/blazin sauce (depending on what they have available) to spice up my wings to where I like them. These aren't complimentary sauces; I'm paying for these items, they show up on the delivery ticket. And yet it's a total crapshoot as to whether or not they will actually be packaged with my order. Tonight I ordered 4; a new one I wanted to try, an old one that's finally back on the menu that I was excited for, my Blazin sauce to heat em up to where I like em, and a parm garlic for flavor. Instead, I got 1 Mango Habenero... I already have an order of Mango Hab wings, so that's kind of useless. Normally I just count it as a loss, but they've started making actual money off of me by not delivering my sauces so frequently. So I decided to call tonight. The reason this didn't drop to 3 stars is that both the host who answered the phone and the manager he grabbed to speak with me were great. Their only solutions were to have me come pick the sauces up or refund me the $3 and tax, which doesn't really make up for the $50 worth of wings ordered being severely disappointing, but they put an effort in. It's frustrating that I know that the once every two months I treat myself to takeout, I'm gambling on whether or not it will show up correct. I asked about it, and the manager suggested that I can always call in after placing the order to make sure that they remember my sauces. I shouldn't have to call to make sure they get my order right, but it's something I will be doing from now on.

Also, original buffalo sauce is made with too much butter. But completely...

I don’t usually leave reviews, nevertheless the experience warrants it. I take my fiancé to Buffalo Wild Wings quite often because I love to randomly have date night for her since she has a very challenging job. Since this establishment is so close to our home and we both love sports and their trivia, it’s the perfect place. Our server is usually a guy who greets us by first name when we arrive and goes out of his way to joke with us about the trivia questions as well as recommend beers and new flavors or specials. Tonight we had a young lady that not only gave us a round of beer we didn’t ask for, but also gave us a $68 dollar receipt for an order of 10 traditional wings lol. Money isn’t the issue. Together my fiancé and I make over 200k a year. My wife frequents the place so much she had a redeemable 10 piece boneless and fries. The server charged me for 12 wings when I only ordered 10 and they’re half off on Tuesdays. Then charged my fiancé for her boneless because she said that it was only a lunch special. What should have cost $30 to $40 dollars ended up being $68. Don’t forget we only ordered one round of beers. After the confusion, we’re stuck looking like the awful couple who is trying to get over on pricing due to management having to come out like they’re doing us a favor fixing the bill. Clown show. Not bragging, but we spend probably $100 a day on food. Not the price, it’s the principle. We are regulars. We expect more. Geez, we were at Chessecake Factory yesterday had 2 drinks and 2 meals and only spent $53. By the way, I work in IT as a Customer Success Manager for a tool that allows visibility into reviews and review requests. I’m sure I’ll receive an automated...