Crescent Hall Event Venue — Attraction in Sandy

Pretty venue. Weird location and small though. My biggest issue was with the staff. I came here for my cousin’s wedding, watched her walk down the aisle, and then I started feeling sick from an underlying medical condition. I wanted to exit from the side vs the front because my cousin was outside with everyone taking photos and I didn’t want her to worry about me being sick nor cause a scene. The staff was disassembling a table. I urgently asked if I could slip through and the girl gave me the rudest look and said “we’ll be done in a bit.”. Well sadly, I ended up passing out inside when I was FINALLY able to get through the side. None of the staff asked if I was okay or needed assistance and they were in the SAME area. Only my friend was there to help me and provide water. I then tried leaving and passed out again in front of the burger place next door. It’s sad that this is what humanity has come to, especially at a wedding. Hire staff members who have empathy and know what to do in these situations, even if it just means asking if I need professional medical attention or water. Also review your surveillance cameras and sit down with your staff and remind them it could have easily been worse and I could have sued, had I hit my head and/or in general, reported you to the BBB for openly deciding what is urgent based on what your staff believes a medical condition looks like. Will never...

I think the crescent hall is by far the best venue between Ogden and Provo. We looked at a handful of venues and we didn't like anything nearly as much. Really was set this place apart for us was how professional and well organized the staff is. We worked directly with Jen, from the get go she was amazing. During the initial tour she was very warm and easy to talk to, and unlike any other place we toured, she knew everything relevant to the venue off the top of her mind. Things like number of tables, various pricing, square footage, number of runners, chair...etc (I am an engineer and like knowing these kind of things). She also was great at taking the time to understand was we were wanting to do and suggesting various options to fit our needs. She was so willing to make minor exceptions to really fit was we wanted. Never was she pushy or impatience. I can not say enough about how great it was to work with Jen. If you are debating between this place and a different venue, I would 10/10 recommend this place just because your experience with the staff is going to be better here. They are well organize and very clear when explaining. Additionally, apart from the staff, I think this venue is the best value for your money. They provide the best perks and most relevant packages that can really dial in on what you want with out needing to play for things...

I wish I could give a zero star review. But the lowest you can go is a one star.

The venue and the wedding itself was beautiful. However an employee who was difficult to work with and rude beyond belief. I witnessed her rudeness firsthand when she hastily rushed up and got between the mother of the bride and the mother of the groom to confront them about two little scratches on a door frame. Literally when I say two little scratches, I mean you could have covered them up with one brush stroke of black paint. She starts demanding that the mother of the bride pay $500 💵 for damages. Now keep in mind the mother of the bride has already spent thousands of dollars for that venue. What a sad way to end the night for the family.

Now if we're pulling numbers out of our butts, I can do the same. Some of the light bulbs in that place were out. I say $500 per light bulb will do just fine.

Reading some of the comments I have never once seen the employee or the employer apologize and take responsibility for her rudeness specifically. Disgraceful. And the replies are very unprofessional that have been sent back from the venue itself. It's all excuses and going around the problem. Taking responsibility for mistakes and miscommunication are part of having good management and...